Insights

Small business marketing: What’s the biggest bang for your buck?

If you run a local business, you may view marketing as a problematic, nebulous, expensive, “necessary evil.” Or you may …

Feb 20, 2019

Local business in 2020: why online reputation management is more important than ever

Local business is under attack. Your customers face a constant, daily onslaught of marketing messages from huge, multinational companies trying …

Feb 19, 2019

How important is your small business to the economy?

The “shop local” movement extols the virtues of small businesses and the unique customer experience they offer. But small businesses …

Feb 19, 2019

How to build a customer loyalty program: 3 creative ways

Why does your small business need to increase customer loyalty? Let’s start out with some encouraging statistics: it costs five …

Feb 18, 2019

Who needs marketing automation? You do!

According to Forbes, small businesses spend 23% of their time manually inputting data. Think about that for a second: that’s …

Feb 18, 2019

How to claim your business listing on TripAdvisor

In this 4-minute read: How to claim your business listing on TripAdvisor How to start a new TripAdvisor business listing …

Jan 08, 2019

How the explosion in “near me” searches can drive more customers to your business

If you haven’t searched using the terms “near me” on your smartphone, you’re in the minority. According to a recent …

Jan 08, 2019

How to remove Yelp reviews

Getting a bad review on Yelp can feel like a punch to the gut for small business owners, especially if …

Dec 30, 2018

Why small business email marketing should be your top priority in 2020

As a small business owner or operator, there are endless initiatives you could be focusing on to market your goods …

Dec 24, 2018

How to get more reviews

Summary: Potential customers look for businesses with lots of reviews Recent reviews are key; old reviews don’t count in consumers’ …

Dec 24, 2018

How to respond to reviews

Summary: For positive reviews, a simple thank you will do Respond to negative reviews with the R.E.S.T. model Report fake …

Dec 24, 2018

Start here to claim your free business listings on review sites like Google and Yelp

Summary: Most businesses don’t claim their listings on popular review sites They’re missing out on opportunities to attract and engage …

Dec 24, 2018

4 simple steps to take control of your online business reputation

Summary: Claim your business listings on key review sites Read and respond to every review Get more reviews Use reputation …

Dec 22, 2018

How online reviews impact revenue for local businesses

Summary: You can’t ignore online reviews anymore if you want to run a successful business A single negative review can …

Dec 22, 2018

Reputation management vs. advertising for local businesses

Summary: Every business needs to constantly work on new customer acquisition Start with reputation management to attract customers already looking …

Dec 22, 2018

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