Womply Blog
Small businesses drive the American economic engine. The country's 28 million small businesses account for 54% of all U.S. sales and 55% of all jobs. The influence of small business is only growing as merchants embrace the Digital Age.
As a technology and data partner to merchants in every corner of America, Womply has a unique vantage point on small business. This blog chronicles the trends, stories, and people shaping the front lines of American commerce on Main Street, U.S.A.
Small business marketing: What’s the biggest bang for your buck?
If you run a local business, you may view marketing as a problematic, nebulous, expensive, “necessary evil.” Or you may […]
Feb 20, 2019
Local business in 2019: why online reputation management is more important than ever
Local business is under attack. Your customers face a constant, daily onslaught of marketing messages from huge, multinational companies trying […]
Feb 19, 2019
How important is your small business to the economy?
The “shop local” movement extols the virtues of small businesses and the unique customer experience they offer. But small businesses […]
Feb 19, 2019
How to build a customer loyalty program: 3 creative ways
Why does your small business need to increase customer loyalty? Let’s start out with some encouraging statistics: it costs five […]
Feb 18, 2019
Who needs marketing automation? You do!
According to Forbes, small businesses spend 23% of their time manually inputting data. Think about that for a second: that’s […]
Feb 18, 2019
4 crucial steps to building an effective small business marketing plan
If you own your own local business, it might be tempting to downplay the importance of a small business marketing […]
Jan 17, 2019
What’s the best CRM for small business in 2019?
CRM is the #1 software market today, bringing in nearly $40 billion worldwide, growing 16% per year, and used […]
Jan 15, 2019
Does my small business need CRM?
Do you know the name, contact information, and purchase history of every single one of your customers? If the answer […]
Jan 11, 2019
How to claim your business listing on TripAdvisor
Word-of-mouth is still the top way people find local businesses, but in the past few years that conversation has moved […]
Jan 08, 2019
How the explosion in “near me” searches can drive more customers to your business
If you haven’t searched using the terms “near me” on your smartphone, you’re in the minority. According to a recent […]
Jan 08, 2019
How to claim your business on Yelp
Summary: A step-by-step guide on how to claiming your business on Yelp. As we’ve written previously, if you want to […]
Jan 05, 2019
How to claim your Google My Business listing
Summary: A step-by-step guide to claiming your Google business listing As we’ve written before, the first step in getting control of […]
Jan 04, 2019
How to remove Yelp reviews
Getting a bad review on Yelp can feel like a punch to the gut for small business owners, especially if […]
Dec 30, 2018
Reputation management companies: The good, the bad, and how to know the difference
Years ago, “reputation” used to mean providing excellent customer service for local, brick-and-mortar businesses. In person. Face to face. So-called […]
Dec 24, 2018
Why small business email marketing should be your top priority in 2019
As a small business owner or operator, there are endless initiatives you could be focusing on to market your goods […]
Dec 24, 2018
Who needs marketing automation? You do! »
Feb 18, 2019
What’s the best CRM for small business in 2019? »
Jan 15, 2019
Does my small business need CRM? »
Jan 11, 2019
How to claim your business listing on TripAdvisor »
Jan 08, 2019
How to claim your business on Yelp »
Jan 05, 2019
How to claim your Google My Business listing »
Jan 04, 2019
Dec 30, 2018
Dec 24, 2018
Dec 24, 2018
What is online reputation management? »
Dec 22, 2018
The new rules of local marketing »
Dec 22, 2018
How to respond to negative reviews »
Dec 21, 2018
Dec 18, 2018
How to respond to Google reviews »
Dec 10, 2018
How to remove Google reviews »
Dec 04, 2018
Introducing Womply CRM for small businesses! »
Sep 25, 2018
3 steps for dealing with negative online reviews »
Jul 02, 2018
May 10, 2018
How digital changed word of mouth »
May 08, 2018
St. Augustine Lighthouse & Maritime Museum: Illuminating online reviews as a revenue driver »
Apr 30, 2018
4 big things: 4 ways to get more reviews, how online reviews attract new customers, and more »
Apr 26, 2018
4 big things: how to make better business decisions, using big data at small businesses, and more »
Apr 19, 2018
Introducing the Small Business Almanac »
Apr 17, 2018
4 big things: how to retain customers for life, 8 ways to attract customers on slow days, and more »
Apr 12, 2018
What’s a small business customer really worth? »
Apr 10, 2018
The “Freakonomics” of small business in America »
Mar 21, 2018
March Madness predictions for local businesses »
Mar 13, 2018
Your March forecast for restaurant sales »
Mar 01, 2018
Customer relationships are a two-way street »
Feb 28, 2018
It’s time to secure your business on all fronts »
Feb 27, 2018
How new patients look for and choose medical help »
Feb 22, 2018
Three ways to know if today was a success »
Feb 21, 2018
Is it time to automate your reputation management? »
Feb 08, 2018
The fastest way to get to know your customers »
Feb 05, 2018
3 insights every small business owner needs »
Jan 23, 2018
When everything is online, everything is local »
Jan 17, 2018
Understanding your customer profiles »
Jan 16, 2018
How reviews make your team more cohesive »
Jan 15, 2018
Jan 11, 2018
Why customer management matters »
Jan 09, 2018
Dec 21, 2017
7 sites for free stock image for small businesses »
Dec 21, 2017
Dec 20, 2017
Greg Witten: Giving local restaurants the ingredients to win as consumer tastes shift »
Dec 18, 2017
Are your forfeiting 90% of your foot-traffic? »
Dec 12, 2017
Turn your 1-star reviews into 5-star results »
Dec 11, 2017
Understanding your “Review Ratio” »
Dec 07, 2017
Holiday sales: The best is yet to come »
Dec 04, 2017
4 ways running a business is like raising kids »
Nov 28, 2017
Should your small business be accepting payments from peer-to-peer apps like Venmo or Square Cash? »
Nov 27, 2017
Alaska, Maryland, and North Dakota are the friendliest states to local retailers on Black Friday »
Nov 16, 2017
How to decide when you should be open for business »
Nov 02, 2017
22 of the spookiest small businesses in America »
Oct 31, 2017
What would tax reform mean for small businesses? »
Oct 25, 2017
Agent of change: Kimberly Guest-Hernandez brings small businesses into the Digital Age »
Oct 23, 2017
Tools of the trade for SMBs: Tyler Kaune »
Oct 03, 2017
Study: Top threats to U.S. small businesses »
Sep 27, 2017
This group spends half its food budget eating out »
Sep 26, 2017
SMBs need more than credit card processing »
Sep 19, 2017
Should you pay for positive online reviews? »
Sep 14, 2017
How to respond to negative reviews »
Sep 13, 2017
10 ways local businesses can compete with Amazon »
Sep 12, 2017
4 ways to get customer feedback »
Sep 07, 2017
The summer’s most talked about restaurants: Miami »
Aug 31, 2017
4 tips for building a great business website »
Aug 28, 2017
The summer’s most talked about restaurants: NYC »
Aug 26, 2017
The summer’s most talked about restaurants: L.A. »
Aug 15, 2017
What keeps small business owners up at night? »
Aug 10, 2017
Minnesota: #5 for small business hiring intent »
Aug 09, 2017
How to spot a great SMB employee »
Aug 08, 2017
6 tips for creating a seasonal promotion »
Aug 01, 2017
Iowa: Business optimism means more jobs »
Jul 26, 2017
Pacific states: small business by the numbers »
Jul 25, 2017
How to create a customer loyalty program today »
Jul 24, 2017
Avoid these 5 customer service pet peeves »
Jul 18, 2017
3 creative solutions for shift management »
Jul 17, 2017
How to get started with email marketing »
Jul 13, 2017
3 steps to take the leap and start a business »
Jul 12, 2017
Start now to claim these 5 tax benefits in April »
Jul 11, 2017
New Mexico: #8 for small business optimism »
Jul 06, 2017
Womply salutes veteran-owned businesses! »
Jul 03, 2017
5 of Shark Tank’s most memorable entrepreneurs »
Jul 03, 2017
Get to know your patrons with Customer Directory »
Jun 22, 2017
Does your website give customers what they need? »
Jun 07, 2017
Ohio: #10 nationally for small business optimism »
Jun 06, 2017
Is your business website doing its job? »
Jun 05, 2017
Pennsylvania: 47% of small business owners say Obamacare repeal would have “no impact” »
May 30, 2017
Georgia: #5 nationally for small business optimism »
May 25, 2017
May 24, 2017
Kansas: #1 nationally for small business optimism »
May 15, 2017
Texas: #15 nationally for small business optimism »
May 08, 2017
What do small businesses think about Obamacare repeal, tax reform, and the Trump presidency? »
May 04, 2017
Utah: #3 nationally for small business optimism »
May 04, 2017
May 03, 2017
Celebrate National Small Business Week! »
May 01, 2017
Mardo Cigars: Smoking the competition by proactively getting more positive online reviews »
Apr 27, 2017
Sewtime Sewing Machines: Modernizing a legacy business with marketing and revenue analytics »
Apr 24, 2017
Safeguard your small business with Womply Protect! »
Apr 20, 2017
How Womply Insights reduces merchant attrition for credit card processors and merchant acquirers »
Apr 03, 2017
Introducing Get Reviews by Womply! »
Apr 02, 2017
Mother’s Day vs. Father’s Day – Non-Restaurants »
Jun 21, 2016
Mother’s Day vs. Father’s Day – Restaurants »
Jun 21, 2016