Womply Blog

Small businesses drive the American economic engine. The country's 28 million small businesses account for 54% of all U.S. sales and 55% of all jobs. The influence of small business is only growing as merchants embrace the Digital Age.

As a technology and data partner to merchants in every corner of America, Womply has a unique vantage point on small business. This blog chronicles the trends, stories, and people shaping the front lines of American commerce on Main Street, U.S.A.

Local retail: Where are people kindest (and harshest) in their online reviews?

In this 6-minute read: Which regions of the country are kindest/harshest in online reviews of retailers? In which cities are […]

Aug 16, 2019

3 reasons why you shouldn’t remove negative Yelp reviews

In this 5-minute read: How much do negative reviews really impact small business revenue? Why bad reviews on Yelp are […]

Aug 13, 2019

Celebrating National Thrift Shop Day: when are their busiest days?

In this article: How much money do thrift shops make on a typical day? Which days of the week are […]

Aug 07, 2019

Why you don’t want a 5-star rating on Yelp and Google (and more shocking facts)

In this 5-minute read: Groundbreaking study reveals surprising facts about the impact of online reviews on small business revenue How […]

Aug 06, 2019

Celebrating National Bowling Day: How much do bowling alleys make, and when are they busiest?

In this six minute read: How much money do bowling alleys make on a typical day? Which days of the […]

Aug 01, 2019

Study reveals the free, easy way local businesses can make up to $179K more annually

In this 5-minute read: Groundbreaking study shows correlation between online reviews and small business revenue The one free technique you […]

Jul 30, 2019

Where are people kindest (and harshest) in their online reviews of local restaurants?

In this 6 minute read: Which region of the country is kindest/harshest in online reviews of restaurants? Which cities are […]

Jul 26, 2019

Yelp advertising: an intro for small business owners

In this 4-minute read: Why small businesses should consider Yelp advertising How does local business advertising on Yelp work? How […]

Jul 23, 2019

How much do tattoo parlors make? (And the most popular tattoo days of the year)

In this six minute read: How much do tattoo parlors make on a typical day? Which days of the week […]

Jul 20, 2019

9 reputation monitoring tools every small business owner should know about

There’s a reason large companies have teams of people dedicated exclusively to monitoring their online reputations. It’s a vital task, […]

Jul 17, 2019

7 types of Yelp reviews that can be removed (and why bad reviews might be a good thing)

In this 4-minute read, learn: Which types of reviews can be removed from Yelp How to flag Yelp reviews for […]

Jul 12, 2019

Top 10 best practices for small business email marketing

In this 7-minute read: 10 best practices for small business email marketing Why should every small business consider email marketing? […]

Jul 10, 2019

WEBINAR: 6 free ways to bring in new customers and keep them coming back

Looking to get more business this summer? Check out this free free webinar we co-hosted with with GoDaddy Social, where […]

Jul 09, 2019

Google Maps advertising: an intro for local businesses

In this 4-minute read: Why small businesses should consider Google Maps advertising How does local business advertising on Google Maps […]

Jul 02, 2019

Here’s how Amazon Prime Day affects sales at local retailers

Amazon is hawking deals on 1 million items on Prime Day. How does this e-commerce sales bonanza impact local retail revenue? We crunched the numbers.

Jul 02, 2019

Local retail: Where are people kindest (and harshest) in their online reviews? »

3 reasons why you shouldn’t remove negative Yelp reviews »

Celebrating National Thrift Shop Day: when are their busiest days? »

Why you don’t want a 5-star rating on Yelp and Google (and more shocking facts) »

Celebrating National Bowling Day: How much do bowling alleys make, and when are they busiest? »

Study reveals the free, easy way local businesses can make up to $179K more annually »

Where are people kindest (and harshest) in their online reviews of local restaurants? »

Yelp advertising: an intro for small business owners »

How much do tattoo parlors make? (And the most popular tattoo days of the year) »

9 reputation monitoring tools every small business owner should know about »

7 types of Yelp reviews that can be removed (and why bad reviews might be a good thing) »

Top 10 best practices for small business email marketing »

WEBINAR: 6 free ways to bring in new customers and keep them coming back »

Google Maps advertising: an intro for local businesses »

Here’s how Amazon Prime Day affects sales at local retailers »

How much do local food and beverage businesses make during the 4th of July? »

Local SEO: 15 free tips for better search rankings »

Google reputation repair: a small business owner’s guide »

Need a simple CRM for your small business? Look for these features »

25 free local advertising ideas for small businesses »

Which businesses make the most on Father’s Day? »

Is online shopping killing Main Street? These 3 facts prove brick-and-mortar retail isn’t going anywhere »

How much do local bakeries make on National Doughnut Day? »

The complete guide to removing fake reviews »

Do local bars and restaurants make more money during the NBA Playoffs? »

The simple (and free) method small businesses are using to climb local search rankings »

3 free advertising options for local businesses »

3 Yelp fact sheet stats that prove every local businesses should be on Yelp »

How big is Memorial Day weekend for auto service businesses? »

Customer relationships are a two-way street »

How much does online reputation management cost, and what’s the best solution for small businesses? »

How to respond to negative reviews »

How to set up Google Customer Reviews for your small business »

Reputation management companies: The good, the bad, and how to know the difference »

How much do restaurants make on Mother’s Day? »

A guide to business ethics: How to navigate ethical issues in small business »

The 6 elements of an effective customer loyalty program »

How to respond to Google reviews »

3 easy ways to get restaurant customer feedback »

Reputation marketing: what every small business needs to know »

Does my small business need an online CRM? »

How much do restaurants and bars make on Cinco de Mayo? »

What is online reputation management? Plus 6 tips every small business owner should know »

Is it time to consider reputation monitoring services? »

How to claim your Yelp business listing »

How to fix your online business reputation »

What’s the best CRM for small business in 2019? »

How to remove Google reviews »

Local business owners: are you paying too much in rent? »

How to claim your Google Business listing »

The small business marketing success guide »

The top 5 things every small business should include in their Google Business listing »

25 free business listing websites every small or local business should be on (Updated 2019) »

Celebrating Independent Bookstore Day 2019: How much do local, independent bookstores make? »

How do I market my independent bookstore? Top 5 tips »

How can I get more reviews for my pet business? »

How much should I spend on small business marketing? »

4 crucial steps to building an effective small business marketing plan »

Why most of your customers don’t leave reviews of your business (and what to do about it) »

Celebrating National Pet Day: What are the biggest days for local pet stores, veterinarians, and other pet services? »

National Beer Day: Does it mean more business for local bars and breweries? »

CRM for auto repair and tire shops: what do you actually need? »

March Madness in Michigan State Spartan Country: How do Lansing restaurants perform? »

3 ways to celebrate National Mom and Pop Business Owners Day »

March Madness in Wolverine Country: Do Ann Arbor restaurants do big business during the big dance? »

March Madness in Kentucky: the effects on Lexington restaurants »

Does a team in the NCAA Tournament mean more business for restaurants in college towns? »

What’s the best CRM for your hair salon or barbershop? »

Do small, local restaurants do more business during March Madness? »

How to get more reviews for your bar or lounge »

St. Patrick’s Day: Is it really as huge for bars and lounges as you might expect? »

Small business marketing: 4 key elements of an effective strategy for your restaurant »

How to get more online reviews for your restaurant »

Eating out on Valentine’s Day: Which restaurants do Americans love most for a romantic night out? »

Small businesses’ #1 goal? Survey says: revenue growth »

Small business marketing: What’s the biggest bang for your buck? »

Local business in 2019: why online reputation management is more important than ever »

How important is your small business to the economy? »

How to build a customer loyalty program: 3 creative ways »

Who needs marketing automation? You do! »

How to claim your business listing on TripAdvisor »

How the explosion in “near me” searches can drive more customers to your business »

How to remove Yelp reviews »

Why small business email marketing should be your top priority in 2019 »

How to get more reviews »

How to respond to reviews »

Start here to claim your free business listings on review sites like Google and Yelp »

4 simple steps to take control of your online business reputation »

How online reviews impact revenue for local businesses »

Reputation management vs. advertising for local businesses »

Here’s how customers use online reviews to make buying decisions »

Why online reputation management matters for local businesses »

The new rules of local marketing »

Reputation management software: Everything you need to know »

How to get Google reviews »

Introducing Womply CRM for small businesses! »

A complete look at Labor Day’s impact on local business revenue »

Imagine Sports + Fitness: Working out a new small business digital marketing model »

Womply study: Southern states lead the nation in small business optimism »

3 steps for dealing with negative online reviews »

Womply study: Half of small business owners think Donald Trump is doing a good job »

A complete look at small business sales on Memorial Day »

Kroll Auto Sales: Revving from 0 to 60 by getting more online reviews »

Mother’s Day, mimosas, and the biggest money-making weekend for local restaurants »

4 big things: preventing a reputation crisis, using your reputation to attract new customers, and more »

Keep your revenue in high spirits with this local bar and lounge analysis »

How digital changed word of mouth »

St. Augustine Lighthouse & Maritime Museum: Illuminating online reviews as a revenue driver »

4 big things: 4 ways to get more reviews, how online reviews attract new customers, and more »

Improve your revenue mileage with this local auto services analysis »

Why maintaining a 4-star rating is the key to attracting more customers »

Fresh new features: making customer retention easier than ever »

4 big things: how to make better business decisions, using big data at small businesses, and more »

April showers bring more than May flowers to local gardens and nurseries »

Introducing the Small Business Almanac »

4 big things: how to retain customers for life, 8 ways to attract customers on slow days, and more »

When are the busiest times for legal and financial businesses? »

What’s a small business customer really worth? »

4 big things: why independent bookstores thrive, why customers dump you, and more »

When are people spending money at local, independent bookstores? »

‘Location, location, location’ has gone digital for local businesses »

3 misconceptions small business owners have about online review management »

Analysis: Easter lays an egg for independent retailers »

4 big things: small business challenges podcast, rethinking Instagram, and more »

How smartphones re-wrote the customer acquisition playbook for small businesses »

The modern business owner’s approach to competitor research »

4 big things: Small business events, SEO secrets, and more »

The “Freakonomics” of small business in America  »

Womply’s hottest new features for customer engagement »

Still relying on customer receipts for returns and exchanges? »

5 states where restaurant sales spike during Spring Break »

St. Patrick’s Day vs. St. Valentine’s Day: Restaurants edition »

March Madness predictions for local businesses »

Are you losing customers and sales because of broken website links? »

Daylight Savings or winter storms: which has a bigger impact on restaurant revenues? »

3 spring-cleaning tips that will make your online business listings more attractive »

How treating your reviewers like your friends will improve sales »

Are you getting the most out of your credit card processor? »

Your March forecast for restaurant sales »

It’s time to secure your business on all fronts »

3 things to consider before trying to remove a negative review »

How new patients look for and choose medical help »

Three ways to know if today was a success »

Which states are the most expensive for eating out? »

How long would your business survive if sales stopped? »

Keeping your business running is like keeping your car running »

Do local restaurants feel the love on Valentine’s Day? »

4 ways a digital customer management tool benefits your business »

Here’s why you need to claim your Yelp listing today »

Finally, customer engagement that’s totally automatic for busy small businesses »

The fastest way to get to know your customers »

Super Bowl Sunday: a boost or bust for local restaurants & bars? »

How technology can help you boost your online reputation »

Even small businesses need to do competitor research »

The key to working smarter (not harder) is in your daily transactions »

5 simple strategies to keep your customers coming back »

3 insights every small business owner needs »

5 things to discuss with your CPA about the new tax bill »

Presidential visits: Good for politics, bad for business »

When everything is online, everything is local »

Understanding your customer profiles »

How reviews make your team more cohesive »

Instinct isn’t enough »

Why small businesses need to leverage more technology »

Why customer management matters »

Small business owners: take the online-data advantage offline »

Why small business owners should care about reputation management »

A resolution all small businesses should make in 2018 »

The Instagram double-dip »

7 sites for free stock image for small businesses »

The shopper’s social media »

Greg Witten: Giving local restaurants the ingredients to win as consumer tastes shift »

Review sites: The local business gateway to in-store sales »

Are your forfeiting 90% of your foot-traffic? »

Turn your 1-star reviews into 5-star results »

Understanding your “Review Ratio” »

The most important email you’ll send this holiday season »

Why NEAR ME searches are the modern Yellow Pages… only better »

Holiday sales: The best is yet to come »

Report: Sales were down on Small Business Saturday this year »

4 ways running a business is like raising kids »

Should your small business be accepting payments from peer-to-peer apps like Venmo or Square Cash? »

Willamette Valley Music: Striking a chord with consumers in the age of Amazon »

Alaska, Maryland, and North Dakota are the friendliest states to local retailers on Black Friday »

When should your food & beverage business be open this holiday season? »

Black Friday is the top holiday sales day for small retailers, too »

Winchester Harley-Davidson: Revving up revenue growth with simple software solutions »

Study: Only 19% of small businesses are looking for a small business loan this year »

What does San Francisco’s Dreamforce conference mean for small businesses? »

7 creative ways to save time running your small business »

3 ways the Republican tax reform bill could impact small businesses »

How to decide when you should be open for business »

A year later, what do small business owners think of President Donald Trump? »

22 of the spookiest small businesses in America »

Archie Bengzon: Dishing up growth solutions to independent restaurateurs »

How to manage online reviews and stay HIPAA compliant »

What would tax reform mean for small businesses? »

Fort Worth Tire & Service: Thriving in spite of wrenching change since ‘83 »

Agent of change: Kimberly Guest-Hernandez brings small businesses into the Digital Age »

3 data points that show exactly why revenue is so important to small businesses »

8 ways for auto repair shops to get customer feedback »

Here’s how you could pay zero federal tax on gains from small business stock »

What TripAdvisor reviews actually mean for hotel operators »

We just launched a tool that makes email marketing automatic »

Restaurant owners: Why Yelp is more important than your own website »

Here’s how small businesses can survive a hurricane »

The surprising impact of hurricanes on local businesses »

Tools of the trade for SMBs: Tyler Kaune »

We ranked the top political threats to small businesses »

How do local businesses protect themselves against major threats? »

Study: Top threats to U.S. small businesses »

This group spends half its food budget eating out »

What Deloitte’s new accounting platform says about SMB tech »

Here’s what payment data reveals about Hurricane Harvey’s impact on local businesses »

SMBs need more than credit card processing »

What impact did Hurricanes Harvey & Irma have on small businesses? »

Should you pay for positive online reviews? »

How to respond to negative reviews »

10 ways local businesses can compete with Amazon »

The Inn at Elk River: Quantifying success in high-touch hospitality »

4 ways to get customer feedback »

Here’s how online reviews help you get more customers »

3 reasons for small businesses to celebrate this Labor Day »

Want to retain more customers? Get to know them first »

The summer’s most talked about restaurants: Miami »

The summer’s most talked about restaurants: Washington D.C »

The summer’s most talked about restaurants: Las Vegas »

4 tips for building a great business website »

The summer’s most talked about restaurants: NYC »

Irish Channel Pub: The power of knowing how your business stacks up »

OnTarget Range: Hitting the mark with online reviews »

Interior Motif: A window into delivering high-touch customer experience »

Escape This: Cracking the code of comparative revenue »

The Gables Restaurant: How to turn complaining customers into repeat visitors »

The summer’s most talked about restaurants: Chicago »

The summer’s most talked about restaurants: L.A. »

What are the most popular restaurants in the U.S. this summer? »

What keeps small business owners up at night? »

Minnesota: #5 for small business hiring intent »

How to spot a great SMB employee »

LC’s Bar-B-Q: Making a local restaurant a national phenomenon »

Alabama: 49% of small business owners feel “very optimistic” »

Seafood Kitchen: Hooking customers for repeat business »

6 tips for creating a seasonal promotion »

Is your business your main income or a side hustle? »

Washington: Business regulation concerns weighing heavy »

Iowa: Business optimism means more jobs »

Pacific states: small business by the numbers »

How to create a customer loyalty program today »

Do you expect your small business to make you rich? »

Small businesses are making more money from card transactions »

Avoid these 5 customer service pet peeves »

3 creative solutions for shift management »

How to get started with email marketing »

3 steps to take the leap and start a business »

Start now to claim these 5 tax benefits in April »

Arizona: Economic, regulatory concerns dampening optimism? »

New Mexico: #8 for small business optimism »

5 ways local businesses can increase customer engagement »

Womply salutes veteran-owned businesses! »

5 of Shark Tank’s most memorable entrepreneurs »

Worried about getting hacked? Try this free cybersecurity course »

Aquarius Books: You don’t have to be psychic to get in customers’ heads »

Michigan: National politics depressing SMB optimism? »

Get to know your patrons with Customer Directory »

How does the stock market affect small business confidence? »

Wisconsin: Could SMBs create 136k new jobs this year? »

Colorado: #1 for entrepreneurship, #13 for small biz optimism »

Maryland: Optimism high, but economic concerns loom large »

Metropolitan Furnishings: Getting comfortable with online reviews »

3 steps to help your business appear in search engine results »

Does your website give customers what they need? »

Ohio: #10 nationally for small business optimism »

Is your business website doing its job? »

Indiana: Is Trump the reason for 90% small business optimism? »

Ask these 3 questions to better understand your customers »

Pennsylvania: 47% of small business owners say Obamacare repeal would have “no impact” »

Georgia: #5 nationally for small business optimism »

Is your small business prepared for a cyber security attack or data breach? »

How optimistic are small business owners in major U.S. cities like New York, Chicago, and Los Angeles? »

Illinois: #7 nationally for small business optimism »

Virginia: #17 nationally for small business hiring intent »

North Carolina: Can pro-business tax reform boost optimism in the Tar Heel State? »

Missouri: #2 nationally for small business optimism »

Kansas: #1 nationally for small business optimism »

Junction Kitchen & Provisions: Using online reviews to make better biscuits »

New York: #1 revenue not translating to optimism for local business owners »

Save time responding to online reviews with Suggested Reply by Womply! »

Florida: #12 nationally for small business hiring intent »

Texas: #15 nationally for small business optimism »

Oregon: #3 nationally for small business hiring intent »

What do small businesses think about Obamacare repeal, tax reform, and the Trump presidency? »

Utah: #3 nationally for small business optimism »

California: Concerns over Trump presidency a drag on small business optimism? »

1 in 9 small businesses will accept mobile payments like Apple Pay or cryptocurrencies like Bitcoin in 2017 »

Womply study: What’s driving optimism, anxiety, and action for small businesses? »

Celebrate National Small Business Week! »

Mardo Cigars: Smoking the competition by proactively getting more positive online reviews »

Are you effectively tracking revenue at your small business? »

Sewtime Sewing Machines: Modernizing a legacy business with marketing and revenue analytics »

Safeguard your small business with Womply Protect! »

Can you remove negative reviews from sites like Google, Facebook, and Yelp? »

Letcher Bros. Auto Repair: Driving a better business with daily revenue snapshots »

Study: Public confidence in small business is at an all-time high »

Here’s how online reviews affect small businesses — and what to do about it »

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations »

How Womply Insights reduces merchant attrition for credit card processors and merchant acquirers »

The Gun Cleaners: Taking aim at proactive customer feedback »

6 last minute tax tips to help small businesses avoid overpaying Uncle Sam »

Introducing Get Reviews by Womply! »

Pokémon Go – Avoiding the Pitfalls of Media-Driven Statistics »

Pokémon Go – The Truth Behind the Game’s Economic Impact »

Mother’s Day vs. Father’s Day – Non-Restaurants »

Mother’s Day vs. Father’s Day – Restaurants »

Cinco de Mayo – A Case Study in American’s Love Affair With Celebrations »