customer loyalty

4 ways to get customer feedback

Customer feedback is vital for small businesses. Thankfully, it’s never been easier to learn what customers are thinking. 

Sep 07, 2017

Here’s how online reviews help you get more customers

Don’t be afraid of online reviews. Embrace them as a way to get more customers. 

Sep 06, 2017

Want to retain more customers? Get to know them first

Your business will make more money if you can keep customers coming back. We have tips and tools for doing just that. 

Sep 03, 2017

Why every MLS needs to know how to cross-sell (The Green Sheet)

By Barry Davis Womply The merchant acquisition industry is at a crossroads. For decades, ISOs and merchant level salespeople (MLSs) […]

Aug 31, 2017

What keeps small business owners up at night?

We polled nearly 3,000 small business owners in all 50 states and asked what worries them most. Here’s what we found out.

Aug 10, 2017

6 tips for creating a seasonal promotion

Consumers spend billions around three key times on the calendar. Get in on the action by creating seasonal promotions for your business.

Aug 01, 2017

How to create a customer loyalty program today

Repeat business is more important than new business. Take a few small steps to increase customer loyalty.

Jul 24, 2017

Avoid these 5 customer service pet peeves

Want to keep your customers coming back? Avoid these customer service pet peeves like the plague.

Jul 18, 2017

Aquarius Books: You don’t have to be psychic to get in customers’ heads

Back in 1989, Barbara Criswell had a great career as a vice president with a big life insurance company. Then […]

Jun 27, 2017

Get to know your patrons with Customer Directory

Automatically turn every transaction into a customer profile with Womply’s newest software solution for small businesses.

Jun 22, 2017

Metropolitan Furnishings: Getting comfortable with online reviews

Owner Karl Berry is using technology to increase customer satisfaction and take control of his online business reputation.

Jun 12, 2017

Ask these 3 questions to better understand your customers

Small businesses need better and simpler ways to understand and serve their best customers. Start by asking these key questions.

May 31, 2017

Junction Kitchen & Provisions: Using online reviews to make better biscuits

How an “eclectic American” restaurant with a flair for the unique and original used online reviews management to spot and fix a subtle issue with a signature dish.

May 11, 2017

Mardo Cigars: Smoking the competition by proactively getting more positive online reviews

Mardo Cigars used Womply’s reputation management software to simply and easily encourage happy customers to post online reviews on popular consumer sites.

Apr 27, 2017

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations

As part of a broader technology strategy, Womply helps LM Restaurants reduce the time spent reading and responding to online reviews from 40-50 hours to 10-15 hours per week.

Apr 10, 2017

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