customer loyalty

Top 5 ways payments has changed in the last 10 years

In this 7-minute read: Top payments innovators and disruptors over the past decade Square, Stripe, etc. EMV/chip card adoption in […]

Jun 26, 2020

What are alternative payment methods and why should your business consider them?

In this 10-minute read: What is an alternative payment method? Common types of alternative payment methods Advantages to accepting APMs […]

Jun 19, 2020

How to get customers to come back during and after COVID-19

In this 5-minute read: Encourage the use of PPE Visibly demonstrate proper sanitization and safety procedures to customers Exploit curbside, […]

Jun 16, 2020

Should I charge my customers a “COVID” fee? Pros and cons of surcharging

In this 5-minute read: Pros and cons of adding a COVID fee Should you add a COVID surcharge or raise […]

May 29, 2020

Can outdoor seating save your restaurant during COVID-19?

Restaurants have been some of the hardest-hit businesses during the COVID-19 crisis (Chinese restaurants in particular, but that’s another story).  […]

May 27, 2020

Complete guide to reopening your business after the COVID-19 lockdown

In this 8-minute read: Tips and guidelines for reopening your business after COVID-10 Implementing and tracking sanitization of your facility […]

May 15, 2020

How do I make sure my restaurant staff is properly sanitizing tables post COVID-19?

In this 5-minute read: Steps for sanitizing restaurant tables and other hard surfaces after COVID-19 Communicate with your staff members […]

May 12, 2020

Resources to help your flower or gift shop survive the COVID-19 / coronavirus crisis

In this 5-minute read: What’s the impact of COVID-19 on gift shops and florists? Tips and ideas to keep your […]

Mar 27, 2020

Resources, guides, and tips to help bookstores struggling due to coronavirus / COVID-19

In this 4-minute read: What’s the impact of COVID-19 to bookstores? Tips and ideas to keep your business “open” Resources […]

Mar 25, 2020

How to use Instagram TV (IGTV) to promote and grow your small business

In this 6-minute read: What is Instagram TV (IGTV)? How to use Instagram TV Ways to use Instagram TV to […]

Mar 04, 2020

Why–and when–you should use traditional advertising for your small business

In this 10-minute read: The 5 most effective traditional marketing methods for small businesses Why you need to get your […]

Feb 28, 2020

How to choose the right email marketing solution for your business

In this 5-minute read: Features to consider when choosing an email marketing solution Top email marketing solutions for small business, […]

Feb 13, 2020

How to turn customer data into customer loyalty

Smart small business owners understand the value of repeat customers—who, research shows, spend 67 percent more than other customers. What’s […]

Feb 07, 2020

How (and when) to remove Instagram comments on your business posts

In this 5-minute read: Why consumers comment on Instagram What to do about negative comments on Instagram How to remove […]

Feb 07, 2020

Why (and how) you need to put your restaurant’s menu online

In this 5-minute read: Why every restaurant needs an online menu Key features of an effective online menu Using your […]

Jan 31, 2020

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