customer loyalty

3 free advertising options for local businesses

In this 8-minute read: Claim your free business listings to get found when people search online Create engaging social media […]

May 21, 2019

Customer relationships are a two-way street

When you know your customers, it’s much easier to ask them to rate, review, and promote your business.

May 16, 2019

The 6 elements of an effective customer loyalty program

Customer retention is crucial to a business’s health. Start a loyalty program to get more repeat customers.

May 08, 2019

3 easy ways to get restaurant customer feedback

Restaurant owners need to know what their diners think. Here are a few simple ways to get actionable customer feedback. 

May 08, 2019

How to fix your online business reputation

In this 9-minute read, learn:  Why repairing your online business reputation can be difficult and expensive How small businesses can […]

May 01, 2019

What’s the best CRM for small business in 2019?

In this 4-minute read, learn: What’s the best CRM for small business 2019 What are the best small business CRM […]

May 01, 2019

Celebrating Independent Bookstore Day 2019: How much do local, independent bookstores make?

In this article: How much local independent bookstores make on an average day Which cities were home to the most […]

Apr 19, 2019

How do I market my independent bookstore? Top 5 tips

In this 9-minute read: Learn the 5 key elements of an effective marketing plan for your independent bookstore Optimizing your […]

Apr 18, 2019

4 crucial steps to building an effective small business marketing plan

In this article You don’t need a big budget to build an effective marketing plan Start by investing in your […]

Apr 10, 2019

CRM for auto repair and tire shops: what do you actually need?

You’ve probably heard the term “CRM” recently, and you might even be looking for a “small business CRM” for your […]

Mar 28, 2019

March Madness in Michigan State Spartan Country: How do Lansing restaurants perform?

March Madness is huge around the country, but Michigan doubles down on the hype with both Michigan and Michigan State […]

Mar 27, 2019

March Madness in Wolverine Country: Do Ann Arbor restaurants do big business during the big dance?

March Madness is huge around the country, but Michigan gets a double dose of the fervor with both Michigan and […]

Mar 26, 2019

March Madness in Kentucky: the effects on Lexington restaurants

March Madness is huge around the country, but few places love the NCAA basketball tournament more than the home of […]

Mar 26, 2019

Does a team in the NCAA Tournament mean more business for restaurants in college towns?

March Madness is upon us. Which means fans from all across the country are looking forward to following every upset, […]

Mar 21, 2019

What’s the best CRM for your hair salon or barbershop?

CRM, or Customer Relationship Management is the top software market globally, with $40 billion in revenue and 16% yearly growth. […]

Mar 19, 2019

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