Frequently Asked Questions
about the Paycheck Protection Program (PPP)

If you have questions about a certain aspect of the Paycheck Protection Program, click on the relevant topic below.

Loan Statuses

Started

This application has been Started but it’s incomplete and has not been submitted to Womply for review. You should complete the application and submit it to move the process forward.

  • To complete the application; please click on the application which is in started status and it will take you back to where you last left off.

Womply Processing

This application has been Submitted to Womply for review and we are in the process of analyzing the information you provided. Check your Status Detail to see each part of your application and identify any areas that might need to be fixed.

  • In this status, if you need to make changes to the information on your application you will need to cancel and reapply. To cancel, please log into https://pppfastlane.womply.com/sign-in/ and choose the option to cancel. Please allow 48 hours to cancel. Cancellations are final and cannot be reversed.

Lender Processing

This application has been validated by Womply and submitted to an SBA-approved PPP lender. The lender is reviewing your information and will make a decision about whether your application can be moved forward.

  • In this status, if you need to make changes to the information on your application you will need to cancel and reapply. To cancel, please log into https://pppfastlane.womply.com/sign-in/ and choose the option to cancel. Please allow 48 hours to cancel. Cancellations are final and cannot be reversed.

Lender Processing – Monitor Inbox

The lender is processing your application and preparing to send it via DocuSign. Monitor your email inbox and spam folder carefully.

  • Please make sure you download a copy of this document for your records as we are not currently able to resend this information via DocuSign.

Borrower Action Required – Sign Application

This application has been reviewed by your SBA-approved PPP lender and requires your review and signature. Check your email Inbox and Spam folder for an email from DocuSign that contains a link to your application. You must act on your application to move it forward. (What to do if you have not received your DocuSign documents).

Sign & Hold

You must sign your Second Draw application via DocuSign. Please monitor your email inbox and spam folder for this document, which will take a few days to arrive. Once signed, your lender will hold your Second Draw application until the SBA is ready to accept it. This holding period is required to adhere to SBA rules, which require that your First Draw loan must have been received in your bank account, spent on qualified expenses (including a payments to yourself), and marked as Fully Disbursed in the SBA’s systems. This often takes up to 7 days after your First Draw loan arrives in your bank account and depends on a variety of factors that neither Womply nor you can control. Once you have signed you Second Draw application your application will automatically be moved forward ASAP. You should not apply elsewhere during this time and no further action is required from you.

Lender Submitting

This application has been signed by the borrower and is being submitted to the SBA for approval.

SBA Processing

This application has been submitted to the SBA for review. The SBA will either approve or decline this application.

  • We cannot provide a time line of how long this step will take.

SBA Approved – Lender Processing Prom Note

This application has been approved by the SBA and the lender is preparing the promissory note to be sent to the borrower via DocuSign.

Borrower Action Required – Sign Promissory Note

This application has been approved by the SBA and the promissory note requires your signature. Check your email Inbox and Spam folder for an email from DocuSign. You must review and sign your promissory note to move this application forward. To avoid delays, check your application Status Detail to ensure your bank info is complete. Issues with your bank info will delay funding. (What to do if you have not received your DocuSign documents).

  • Please make sure you download a copy of this document for your records as we are not currently able to resend this information via DocuSign.

Lender Funding

This application is in the process of being funded by your lender. If the bank information you provided is valid then you will receive your loan via ACH transfer. Lenders have up to 20 days after the date on which a PPP loan is approved by the SBA to fund your loan. In most cases this funding happens within 2-3 business days after you sign your promissory note. To avoid delays, check your application Status Detail to ensure your bank info is complete. Issues with your bank info will delay funding.

Funding Problem

There is a problem funding your loan. You should check that your Funding Instructions are complete and that you have a verified bank account selected for your application. Your application can have this status if your funding instructions aren’t complete OR if your lender attempted to pay you via ACH and had a problem. This may happen if your bank told us they won’t allow your account to receive this PPP loan or if your lender’s attempted ACH payment was rejected. You should check that your bank details are correct, that you have a verified bank account selected on the “Confirm Funding” page. If you believe a payment was attempted and returned you should provide another bank account because once your bank rejects a payment you cannot receive another payment to that account again.

Borrower Funded

This application has been funded. The lender sent the money to the bank information provided. Depending on the recipient bank institution, it can take a day or two before the receiving bank will show you the money has arrived.

  • If you have not received funding 20 days after signing your promissory note, please contact us to assist you in resolving this issue.

Borrower Action Required – Fix Errors

This application has errors. The information you entered into the web form did not match the information you uploaded. Usually this means you entered a higher number into your loan request amount than we could support with the documents you provided. You can upload additional documents if you believe you may have failed to upload them. If you do nothing, we will automatically reduce your loan request amount to the amount supported by your documents. If this results in a loan amount we can serve, then we will move your application forward. If it results in loan that we can’t serve then your application will be cancelled.

To upload new documents, please use the upload documents option on your status page.

Womply Cancelled

This application was cancelled by Womply. Typically this means you did not provide sufficient information or our lenders cannot serve you. You may re-apply by starting a new application.

To reapply, go to womply.com/ppp.

Borrower Cancelled

This application was cancelled because you requested cancellation.

This cannot be reversed. If you would like to resubmit an application, please go to womply.com/ppp.

Borrower Action Required – Verify Bank Details

This application has an error that you must fix before it can be funded. You must follow the instructions to verify your bank account and/or your identity. If you don’t provide this info then your application may be withdrawn.

  • To verify you bank account, please follow the instructions in your email requesting this information.

SBA Declined – Fixable

This application was declined by the SBA. It appears that the reason may be fixable. We will contact you for additional information.

SBA Declined – Application Cancelled

This application was declined by the SBA for a reason that cannot be fixed within PPP Fast Lane. You may still be eligible to apply for a PPP loan with another lender.

SBA Resubmission

Your approved loan is being withdrawn and resubmitted to SBA for another approval. This happens in cases where there was a funding error that couldn’t be fixed due to SBA timing rules, if information was missing, or if a correction needed to be made to your loan. If approved again, you will need to sign another promissory note and ensure your funding info is correct so you can receive your loan. No further action from the borrower is required until a new promissory note is sent.

Lender Declined

This application was declined by your SBA-approved PPP lender. If you believe this was in error you may re-apply with PPP Fast Lane.

To reapply, go to womply.com/ppp.

Borrower Withdrawn

This application was approved by the SBA but you decided to withdraw it before you received your funding. Your lender will notify the SBA that you withdrew your application. We don’t recommend you re-apply with PPP Fast Lane again.

Lender Secondary Review

This application is undergoing a secondary review by the lender. This may indicate that a problem was reported by SBA.

Couldn’t find an answer to your question?
Please refer to our main FAQ if you have additional questions.
Womply has helped over 250,000 small businesses, independent contractors, gig workers, sole proprietors, and self-employed individuals get PPP loans, and we’re dedicated to continuing to help people like you apply and get approved for PPP funds. If you think you may be eligible for either a first draw or second draw PPP loan:
Start your PPP application now!

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