Customer retention can make or break a business. Here are 5 ideas to keep your customers coming back.
Jan 25, 2018
More than ever, consumers want to know what your past customers say about your business. Your reputation isn’t just on the line–it’s one of the biggest factors in the modern shopper’s purchase decision.
Jan 04, 2018
It’s resolution season. And while everyone is hitting the gym this week, ordering that kale salad instead of the burger, too many business owners forget one resolution that will pay out for the year to come: Reputation Management.
Jan 03, 2018
Increase your market reach and spruce up your review listings to attract more new customers with the same content you already use on your social media sites.
Dec 21, 2017
It’s hard to beat original content or photos when attracting new customers, but when times are busy and budgets fixed, it helps to have a few go-to spots for free, high-quality photos.
Dec 21, 2017
When small and local businesses recognize review sites for what they are, the shopper’s social media, they’ll be able to rise above the noise and chaos of other social platforms and access the best traffic available.
Dec 20, 2017
Review sites provide local business with a no-cost-high-return advantage and it delivers the most valuable customers to physical stores. It is also one of the most underutilized tools among small businesses.
Dec 13, 2017
Two-thirds of businesses haven’t claimed their online listings on sites like Yelp or Google My Business. That means customers are going somewhere else.
Dec 12, 2017
Rather than ignoring negative reviews or hoping they’ll go away, these 3 businesses found ways to engage their customers through the use of negative reviews.
Dec 11, 2017
97% of people not only look at reviews before visiting a store, they consider it a vital factor in their decision to hire and use your services, shop and visit your store, as well where to dine. So what is it they’re looking for and how does it factor in their choice?
Dec 07, 2017
Not since the Yellow Pages have small and local businesses had such an advantage. From Search to Shop, NEAR ME searches are an extremely rich and lucrative opportunity for local businesses to acquire new customers and tap into one of the most intent groups of shoppers
Dec 05, 2017
Cash is king for small businesses. Here’s why everything else comes second.
Oct 18, 2017
Car problems tend to be more straightforward than people problems. But people problems don’t have to be so bad for …
Oct 17, 2017
TripAdvisor is a place where even small, unknown hotels can stand out and attract more guests. Use it to your advantage.
Oct 11, 2017
Introducing Womply Customer Engagement — a set-it-and-forget it email marketing tool for small businesses.
Oct 10, 2017
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