reputation management

3 things to consider before trying to remove a negative review

Even the highest rated and most loved businesses receive the occasional negative review. How you respond is what will set you apart.

Feb 26, 2018

How new patients look for and choose medical help

You’re already committed to helping your patients. With Google My Business, you’ll help them find you faster.

Feb 22, 2018

Here’s why you need to claim your Yelp listing today

Yelp is a proven method to attract new customers and its not just for restaurants. Whether you’re just getting started or beefing up yours, here are some tips!

Feb 07, 2018

How technology can help you boost your online reputation

Harness the power of online reputation sites and boost your online reputation with automated alerts and notifications.

Feb 01, 2018

3 insights every small business owner needs

Small business owners need to be informed, but they don’t have time to inundate themselves with research. Where should they focus?

Jan 23, 2018

When everything is online, everything is local

While the online world is incredibly convenient, it means local business owners need to rethink the way they attract and retain business

Jan 17, 2018

How reviews make your team more cohesive

Reviews play a significant role in the health of your business. It may be the key to boosting morale as well.

Jan 15, 2018

Why small businesses need to leverage more technology

Tech usage among small businesses is on the rise, but it’s time to catch up to your shoppers.

Jan 10, 2018

Why small business owners should care about reputation management

More than ever, consumers want to know what your past customers say about your business. Your reputation isn’t just on the line–it’s one of the biggest factors in the modern shopper’s purchase decision.

Jan 04, 2018

A resolution all small businesses should make in 2018

It’s resolution season. And while everyone is hitting the gym this week, ordering that kale salad instead of the burger, too many business owners forget one resolution that will pay out for the year to come: Reputation Management.

Jan 03, 2018

The shopper’s social media

When small and local businesses recognize review sites for what they are, the shopper’s social media, they’ll be able to rise above the noise and chaos of other social platforms and access the best traffic available.

Dec 20, 2017

Greg Witten: Giving local restaurants the ingredients to win as consumer tastes shift

Greg Witten, Director of Strategic Partnerships at Vantiv, the nation’s largest card processor, outlines how local eateries are using technology to increase bandwidth, find new ways to stand out, and attract new customers.

Dec 18, 2017

Review sites: The local business gateway to in-store sales

Review sites provide local business with a no-cost-high-return advantage and it delivers the most valuable customers to physical stores. It is also one of the most underutilized tools among small businesses.

Dec 13, 2017

Are your forfeiting 90% of your foot-traffic?

Two-thirds of businesses haven’t claimed their online listings on sites like Yelp or Google My Business. That means customers are going somewhere else.

Dec 12, 2017

Turn your 1-star reviews into 5-star results

Rather than ignoring negative reviews or hoping they’ll go away, these 3 businesses found ways to engage their customers through the use of negative reviews.

Dec 11, 2017

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