reputation management

Are your forfeiting 90% of your foot-traffic?

Two-thirds of businesses haven’t claimed their online listings on sites like Yelp or Google My Business. That means customers are going somewhere else.

Dec 12, 2017

Turn your 1-star reviews into 5-star results

Rather than ignoring negative reviews or hoping they’ll go away, these 3 businesses found ways to engage their customers through the use of negative reviews.

Dec 11, 2017

Understanding your “Review Ratio”

97% of people not only look at reviews before visiting a store, they consider it a vital factor in their decision to hire and use your services, shop and visit your store, as well where to dine. So what is it they’re looking for and how does it factor in their choice?

Dec 07, 2017

The most important email you’ll send this holiday season

Next year! That’s when email marketing will play a bigger role in your sales and business strategy, right? It’s easy to postpone marketing email promotions with everything on your plate during the holiday rush, but this is one email you shouldn’t overlook.

Dec 06, 2017

Why NEAR ME searches are the modern Yellow Pages… only better

Not since the Yellow Pages have small and local businesses had such an advantage. From Search to Shop, NEAR ME searches are an extremely rich and lucrative opportunity for local businesses to acquire new customers and tap into one of the most intent groups of shoppers

Dec 05, 2017

Winchester Harley-Davidson: Revving up revenue growth with simple software solutions

Nestled in the picturesque Shenandoah Valley an hour outside of Washington D.C., Winchester Harley-Davidson is using technology to attract new customers and build engagement with loyal regulars. 

Nov 13, 2017

Small Business Threat Index (Insurance Journal)

Sponsored by: Womply Format: Whitepaper Published: October 1, 2017 Topics: Commercial Liability, Commercial Property, Sales & Marketing, and Overview Which threats are the most damaging […]

Oct 30, 2017

Archie Bengzon: Dishing up growth solutions to independent restaurateurs

Merchant-level agents like Archie Bengzon are helping small, independent restaurants step up their game as the eat local movement gains momentum. 

Oct 30, 2017

How to manage online reviews and stay HIPAA compliant

Every medical practice must respond to online reviews to attract customers and stay competitive. Here are the ground rules so your business stays HIPAA compliant. 

Oct 26, 2017

Fort Worth Tire & Service: Thriving in spite of wrenching change since ‘83

Change is the only constant for this Texas tire shop. Now, it’s embracing the Digital Age while staying true to its roots. 

Oct 24, 2017

3 data points that show exactly why revenue is so important to small businesses

Cash is king for small businesses. Here’s why everything else comes second. 

Oct 18, 2017

8 ways for auto repair shops to get customer feedback

Car problems tend to be more straightforward than people problems. But people problems don’t have to be so bad for […]

Oct 17, 2017

What TripAdvisor reviews actually mean for hotel operators

TripAdvisor is a place where even small, unknown hotels can stand out and attract more guests. Use it to your advantage. 

Oct 11, 2017

Restaurant owners: Why Yelp is more important than your own website

Every restaurant has to pay attention to Yelp to get customers these days. Here’s why. 

Oct 09, 2017

Here’s how small businesses can survive a hurricane

Most local businesses survive hurricanes. Here’s a field guide to increasing your odds of rising above the floodwaters if a big storm hits your company. 

Oct 05, 2017

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