reputation management

How to claim your business listing on TripAdvisor

Word-of-mouth is still the top way people find local businesses, but in the past few years that conversation has moved […]

Jan 08, 2019

How to remove Yelp reviews

Getting a bad review on Yelp can feel like a punch to the gut for small business owners, especially if […]

Dec 30, 2018

Reputation management companies: The good, the bad, and how to know the difference

Years ago, “reputation” used to mean providing excellent customer service for local, brick-and-mortar businesses. In person. Face to face. So-called […]

Dec 24, 2018

How to set up Google Customer Reviews for your small business

It’s shocking, the number of people who rely on Google for their online needs. In the amount of time it […]

Dec 24, 2018

How to get more reviews

Summary: Potential customers look for businesses with lots of reviews Recent reviews are key; old reviews don’t count in consumers’ […]

Dec 24, 2018

How to respond to reviews

Summary: For positive reviews, a simple thank you will do Respond to negative reviews with the R.E.S.T. model Report fake […]

Dec 24, 2018

Start here to claim your free business listings on review sites like Google and Yelp

Summary: Most businesses don’t claim their listings on popular review sites They’re missing out on opportunities to attract and engage […]

Dec 24, 2018

4 simple steps to take control of your online business reputation

Summary: Claim your business listings on key review sites Read and respond to every review Get more reviews Use reputation […]

Dec 22, 2018

How online reviews impact revenue for local businesses

Summary: You can’t ignore online reviews anymore if you want to run a successful business A single negative review can […]

Dec 22, 2018

Reputation management vs. advertising for local businesses

Summary: Every business needs to constantly work on new customer acquisition Start with reputation management to attract customers already looking […]

Dec 22, 2018

Here’s how customers use online reviews to make buying decisions

Summary: Your star rating is most important Next in importance is your review content Finally, ensure that your address and […]

Dec 22, 2018

Why online reputation management matters for local businesses

Summary: Reputation management is the best way to attract more customers Review sites show up in local internet searches ahead […]

Dec 22, 2018

What is online reputation management?

Summary: Every business, even a physical shop, has an “online presence” Consumers use your online presence to decide if they’ll […]

Dec 22, 2018

Reputation management software: Everything you need to know

Warren Buffett, one of the most successful investors in the world, once said, “It takes 20 years to build a […]

Dec 22, 2018

How to respond to negative reviews

Has your business ever received a negative review? It will. Every business gets a negative review once in a while–hopefully […]

Dec 21, 2018

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