reputation defense

Why small businesses need to leverage more technology

Tech usage among small businesses is on the rise, but it’s time to catch up to your shoppers.

Jan 10, 2018

Why small business owners should care about reputation management

More than ever, consumers want to know what your past customers say about your business. Your reputation isn’t just on the line–it’s one of the biggest factors in the modern shopper’s purchase decision.

Jan 04, 2018

A resolution all small businesses should make in 2018

It’s resolution season. And while everyone is hitting the gym this week, ordering that kale salad instead of the burger, too many business owners forget one resolution that will pay out for the year to come: Reputation Management.

Jan 03, 2018

Turn your 1-star reviews into 5-star results

Rather than ignoring negative reviews or hoping they’ll go away, these 3 businesses found ways to engage their customers through the use of negative reviews.

Dec 11, 2017

The most important email you’ll send this holiday season

Next year! That’s when email marketing will play a bigger role in your sales and business strategy, right? It’s easy to postpone marketing email promotions with everything on your plate during the holiday rush, but this is one email you shouldn’t overlook.

Dec 06, 2017

LC’s Bar-B-Q: Making a local restaurant a national phenomenon

If you engage effectively with customers online, even a local brick-and-mortar business can build a national clientele.

Aug 07, 2017

Seafood Kitchen: Hooking customers for repeat business

When serving up great food and customer service isn’t enough, online reviews provide great opportunities to win back customers.

Aug 02, 2017

Mardo Cigars: Smoking the competition by proactively getting more positive online reviews

Mardo Cigars used Womply’s Get Reviews feature to simply and easily encourage happy customers to post online reviews on popular consumer sites.

Apr 27, 2017

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations

As part of a broader technology strategy, Reputation Defense helps LM Restaurants reduce the time spent reading and responding to online reviews from 40-50 hours to 10-15 hours per week.

Apr 10, 2017

Introducing Get Reviews by Womply!

New Womply tool empowers small businesses to take control of online reviews and attract more customers.

Apr 02, 2017