online reviews

What are the most popular restaurants in the U.S. this summer?

We analyzed millions of online business reviews to find the restaurants people are talking about in major cities like L.A., New York City, and Chicago.

Aug 14, 2017

What keeps small business owners up at night?

We polled nearly 3,000 small business owners in all 50 states and asked what worries them most. Here’s what we found out.

Aug 10, 2017

LC’s Bar-B-Q: Making a local restaurant a national phenomenon

If you engage effectively with customers online, even a local brick-and-mortar business can build a national clientele.

Aug 07, 2017

Seafood Kitchen: Hooking customers for repeat business

When serving up great food and customer service isn’t enough, online reviews provide great opportunities to win back customers.

Aug 02, 2017

Avoid these 5 customer service pet peeves

Want to keep your customers coming back? Avoid these customer service pet peeves like the plague.

Jul 18, 2017

5 ways local businesses can increase customer engagement

Highly engaged customers deliver 23% more revenue. Here are some simple tips for increasing customers’ affinity for your business and brand.

Jul 05, 2017

Ask The Thought Leaders: What’s The Future Of Online Reputation Management? (Future of Everything)

The future of online reputation management lies in online reputation marketing. Online reputation management, a.k.a. that marketing tool that most …

Jun 27, 2017

Metropolitan Furnishings: Getting comfortable with online reviews

Owner Karl Berry is using technology to increase customer satisfaction and take control of his online business reputation.

Jun 12, 2017

Junction Kitchen & Provisions: Using online reviews to make better biscuits

How an “eclectic American” restaurant with a flair for the unique and original used online reviews management to spot and fix a subtle issue with a signature dish.

May 11, 2017

Save time responding to online reviews with Suggested Reply

Responding to online reviews is important but time-consuming. Womply’s new Suggested Reply feature streamlines the process for busy small business owners.

May 10, 2017

Mardo Cigars: Smoking the competition by proactively getting more positive online reviews

Mardo Cigars used Womply’s reputation management software to simply and easily encourage happy customers to post online reviews on popular consumer sites.

Apr 27, 2017

Womply Launches ‘Protect’ to Safeguard Small Businesses Against Digital Threats

Womply Protect automates and simplifies important tasks like online threat monitoring and third-party reviews management so merchants can take control …

Apr 19, 2017

Can you remove negative reviews from sites like Google, Facebook, and Yelp?

One negative review can cost a small business 30 customers. Tips for removing fraudulent online reviews, turning negative reviews into revenue opportunities, and encouraging more positive reviews so you can attract more customers.

Apr 18, 2017

How online reviews affect small businesses, and what to do about it

Online reviews have a major impact on your bottom line. Here are tips for managing your online business reputation.

Apr 11, 2017

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations

As part of a broader technology strategy, Womply helps LM Restaurants reduce the time spent managing online reviews from 40-50 hours to 10-15 hours per week.

Apr 10, 2017

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