online reputation

How digital changed word of mouth

Social proof has migrated online to sites like Yelp and Google My Business. That’s a good thing for small, local businesses.

May 08, 2018

Is it time to automate your reputation management?

You want to be more proactive with your online reviews, but you’re already strapped for time. Is automation the answer? Start with these 7 questions.

Feb 08, 2018

3 Ways to Use Online Review Sites to Your Advantage (Small Business Expert Forum)

By Brad Plothow Many small businesses still operate as if customers find them while window shopping or thumbing through the Yellow […]

Feb 01, 2018

The most important email you’ll send this holiday season

Next year! That’s when email marketing will play a bigger role in your sales and business strategy, right? It’s easy to postpone marketing email promotions with everything on your plate during the holiday rush, but this is one email you shouldn’t overlook.

Dec 06, 2017

Winchester Harley-Davidson: Revving up revenue growth with simple software solutions

Nestled in the picturesque Shenandoah Valley an hour outside of Washington D.C., Winchester Harley-Davidson is using technology to attract new customers and build engagement with loyal regulars. 

Nov 13, 2017

The Inn at Elk River: Quantifying success in high-touch hospitality

Technology is helping a small bed-and-breakfast in the Carolina mountains deliver a restful and rustic experience without wasted effort or resources. 

Sep 11, 2017

The Gun Cleaners: Taking aim at proactive customer feedback

Lenny Piazza traded in a 40-year IT career to open a storefront shop for gun maintenance. Now, he’s set his sights on creative ways to engage with customers and encourage positive experiences.

Apr 02, 2017

Introducing Get Reviews by Womply!

New Womply tool empowers small businesses to take control of online reviews and attract more customers.

Apr 02, 2017