customer retention

Why small business owners should care about reputation management

More than ever, consumers want to know what your past customers say about your business. Your reputation isn’t just on the line–it’s one of the biggest factors in the modern shopper’s purchase decision.

Jan 04, 2018

A resolution all small businesses should make in 2018

It’s resolution season. And while everyone is hitting the gym this week, ordering that kale salad instead of the burger, too many business owners forget one resolution that will pay out for the year to come: Reputation Management.

Jan 03, 2018

The Instagram double-dip

Increase your market reach and spruce up your review listings to attract more new customers with the same content you already use on your social media sites.

Dec 21, 2017

Winchester Harley-Davidson: Revving up revenue growth with simple software solutions

Nestled in the picturesque Shenandoah Valley an hour outside of Washington D.C., Winchester Harley-Davidson is using technology to attract new customers and build engagement with loyal regulars. 

Nov 13, 2017

Fort Worth Tire & Service: Thriving in spite of wrenching change since ‘83

Change is the only constant for this Texas tire shop. Now, it’s embracing the Digital Age while staying true to its roots. 

Oct 24, 2017

We just launched a tool that makes email marketing automatic

Introducing Womply Customer Engagement — a set-it-and-forget it email marketing tool for small businesses. 

Oct 10, 2017

The Inn at Elk River: Quantifying success in high-touch hospitality

Technology is helping a small bed-and-breakfast in the Carolina mountains deliver a restful and rustic experience without wasted effort or resources. 

Sep 11, 2017

4 ways to get customer feedback

Customer feedback is vital for small businesses. Thankfully, it’s never been easier to learn what customers are thinking. 

Sep 07, 2017

Here’s how online reviews help you get more customers

Don’t be afraid of online reviews. Embrace them as a way to get more customers. 

Sep 06, 2017

Want to retain more customers? Get to know them first

Your business will make more money if you can keep customers coming back. We have tips and tools for doing just that. 

Sep 03, 2017

Why every MLS needs to know how to cross-sell (The Green Sheet)

By Barry Davis Womply The merchant acquisition industry is at a crossroads. For decades, ISOs and merchant level salespeople (MLSs) …

Aug 31, 2017

What keeps small business owners up at night?

We polled nearly 3,000 small business owners in all 50 states and asked what worries them most. Here’s what we found out.

Aug 10, 2017

6 tips for creating a seasonal promotion

Consumers spend billions around three key times on the calendar. Get in on the action by creating seasonal promotions for your business.

Aug 01, 2017

How to create a customer loyalty program today

Repeat business is more important than new business. Take a few small steps to increase customer loyalty.

Jul 24, 2017

Avoid these 5 customer service pet peeves

Want to keep your customers coming back? Avoid these customer service pet peeves like the plague.

Jul 18, 2017

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