customer retention

5 simple strategies to keep your customers coming back

Customer retention can make or break a business. Here are 5 ideas to keep your customers coming back.

Jan 25, 2018

Understanding your customer profiles

Knowing your customer types means you’ll know how to keep their business and keep them happy.

Jan 16, 2018

Why customer management matters

Running a small business brings many uncertainties. Knowing who your customers really are, as well as what makes them tick, no longer needs to be one.

Jan 09, 2018

Small business owners: take the online-data advantage offline

Owning your data is the difference between knowing your business is struggling and knowing WHY your business is struggling. Time to take the online-data-advantage offline.

Jan 08, 2018

Why small business owners should care about reputation management

More than ever, consumers want to know what your past customers say about your business. Your reputation isn’t just on the line–it’s one of the biggest factors in the modern shopper’s purchase decision.

Jan 04, 2018

A resolution all small businesses should make in 2018

It’s resolution season. And while everyone is hitting the gym this week, ordering that kale salad instead of the burger, too many business owners forget one resolution that will pay out for the year to come: Reputation Management.

Jan 03, 2018

The Instagram double-dip

Increase your market reach and spruce up your review listings to attract more new customers with the same content you already use on your social media sites.

Dec 21, 2017

The most important email you’ll send this holiday season

Next year! That’s when email marketing will play a bigger role in your sales and business strategy, right? It’s easy to postpone marketing email promotions with everything on your plate during the holiday rush, but this is one email you shouldn’t overlook.

Dec 06, 2017

Winchester Harley-Davidson: Revving up revenue growth with simple software solutions

Nestled in the picturesque Shenandoah Valley an hour outside of Washington D.C., Winchester Harley-Davidson is using technology to attract new customers and build engagement with loyal regulars. 

Nov 13, 2017

Fort Worth Tire & Service: Thriving in spite of wrenching change since ‘83

Change is the only constant for this Texas tire shop. Now, it’s embracing the Digital Age while staying true to its roots. 

Oct 24, 2017

We just launched a tool that makes email marketing automatic

Introducing Womply Customer Engagement — a set-it-and-forget it email marketing tool for small businesses. 

Oct 10, 2017

The Inn at Elk River: Quantifying success in high-touch hospitality

Technology is helping a small bed-and-breakfast in the Carolina mountains deliver a restful and rustic experience without wasted effort or resources. 

Sep 11, 2017

4 ways to get customer feedback

Customer feedback is vital for small businesses. Thankfully, it’s never been easier to learn what customers are thinking. 

Sep 07, 2017

Here’s how online reviews help you get more customers

Don’t be afraid of online reviews. Embrace them as a way to get more customers. 

Sep 06, 2017

Want to retain more customers? Get to know them first

Your business will make more money if you can keep customers coming back. We have tips and tools for doing just that. 

Sep 03, 2017

1 2 3 4 5