customer retention

Cracking the merchant retention nut (The Green Sheet)

By Patti Murphy Merchant acquirers and their sales partners have long been focused on the need to retain good clients. …

Apr 05, 2018

4 big things: why independent bookstores thrive, why customers dump you, and more

Our top tips this week from small business experts around the Web.

Apr 05, 2018

When are people spending money at local, independent bookstores?

Take a look at daily, weekly, and monthly sales trends and seasonality for local bookstores across America

Apr 04, 2018

‘Location, location, location’ has gone digital for local businesses

Business owners don’t have to move their store to improve their location in the age of the modern shopper.

Apr 03, 2018

Womply’s hottest new features for customer engagement

Supercharge your next Facebook event by automatically emailing invitations to your customers to let them know.

Mar 20, 2018

The biggest threats to merchants have moved online (The Green Sheet)

By Barry DavisWomply For many small business owners, merchant-level salespeople (MLSs) are viewed as trusted advisors, not just salespeople. At …

Mar 12, 2018

Are you losing customers and sales because of broken website links?

Even in the brick-and-mortar world, the shopper journey starts online. If your website isn’t working, they won’t find you.

Mar 12, 2018

How treating your reviewers like your friends will improve sales

Online business reviews don’t just help attract new customers, it’s a place to strengthen and engage your most supportive shoppers.

Mar 06, 2018

What keeps merchants up at night? (The Green Sheet)

By Barry DavisWomply No matter what you sell, you need to know the source of your prospects’ pain. What keeps …

Feb 12, 2018

Finally, customer engagement that’s totally automatic for busy small businesses

Womply Engage helps small businesses get to know their customers and build better relationships without lifting a finger.

Feb 06, 2018

The fastest way to get to know your customers

It takes more than a good experience to keep customers coming back – they need a little encouragement, and that means you need to know them better

Feb 05, 2018

5 simple strategies to keep your customers coming back

Customer retention can make or break a business. Here are 5 ideas to keep your customers coming back.

Jan 25, 2018

Understanding your customer profiles

Knowing your customer types means you’ll know how to keep their business and keep them happy.

Jan 16, 2018

Why customer management matters

Running a small business brings many uncertainties. Knowing who your customers really are, as well as what makes them tick, no longer needs to be one.

Jan 09, 2018

Small business owners: take the online-data advantage offline

Owning your data is the difference between knowing your business is struggling and knowing WHY your business is struggling. Time to take the online-data-advantage offline.

Jan 08, 2018

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