customer retention

6 ways to improve your Google local ranking for your hair or nail salon

In this 6-minute read: Claim Google and other online listings Get and respond to reviews Add specific on-page signals to […]

Sep 04, 2019

Top 10 best practices for small business email marketing

In this 7-minute read: 10 best practices for small business email marketing Why should every small business consider email marketing? […]

Jul 10, 2019

Need a simple CRM for your small business? Look for these features

In this 4-minute read: Why do small businesses need a CRM? What features make an ideal, simple CRM for local […]

Jun 18, 2019

25 free local advertising ideas for small businesses

Let’s face it: advertising can be prohibitively expensive, especially for small businesses. Experts recommend most small businesses should spend around […]

Jun 12, 2019

Customer relationships are a two-way street

When you know your customers, it’s much easier to ask them to rate, review, and promote your business.

May 16, 2019

The 6 elements of an effective customer loyalty program

Customer retention is crucial to a business’s health. Start a loyalty program to get more repeat customers.

May 08, 2019

3 easy ways to get restaurant customer feedback

Restaurant owners need to know what their diners think. Here are a few simple ways to get actionable customer feedback. 

May 08, 2019

Does my small business need an online CRM?

In this 4 minute read, learn: What is an online CRM for small business What can CRM do for your […]

May 07, 2019

What’s the best CRM for small business in 2019?

In this 4-minute read, learn: What’s the best CRM for small business 2019 What are the best small business CRM […]

May 01, 2019

How do I market my independent bookstore? Top 5 tips

In this 9-minute read: Learn the 5 key elements of an effective marketing plan for your independent bookstore Optimizing your […]

Apr 18, 2019

4 crucial steps to building an effective small business marketing plan

In this article You don’t need a big budget to build an effective marketing plan Start by investing in your […]

Apr 10, 2019

CRM for auto repair and tire shops: what do you actually need?

You’ve probably heard the term “CRM” recently, and you might even be looking for a “small business CRM” for your […]

Mar 28, 2019

What’s the best CRM for your hair salon or barbershop?

CRM, or Customer Relationship Management is the top software market globally, with $40 billion in revenue and 16% yearly growth. […]

Mar 19, 2019

Small business marketing: What’s the biggest bang for your buck?

If you run a local business, you may view marketing as a problematic, nebulous, expensive, “necessary evil.” Or you may […]

Feb 20, 2019

How to build a customer loyalty program: 3 creative ways

Why does your small business need to increase customer loyalty? Let’s start out with some encouraging statistics: it costs five […]

Feb 18, 2019

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