customer retention

How to turn customer data into customer loyalty

Smart small business owners understand the value of repeat customers—who, research shows, spend 67 percent more than other customers. What’s […]

Feb 07, 2020

How (and when) to remove Instagram comments on your business posts

In this 5-minute read: Why consumers comment on Instagram What to do about negative comments on Instagram How to remove […]

Feb 07, 2020

The 14 best types of social media posts for small businesses

In this 6-minute read: How to use social media to market your business 14 best types of social media posts […]

Jan 08, 2020

The do’s and don’ts of writing an effective small business blog

In this 8-minute read: Why you need a blog for your small business  Do’s of writing an effective small business […]

Jan 03, 2020

9 reasons why your restaurant needs online ordering and delivery services

In this 5-minute read: Reasons to use online ordering/delivery for your restaurant Third-party services to try In today’s fast-paced world, […]

Nov 04, 2019

8 steps to prepare your small business for the holidays

In this 6-minute read: Determine holiday hours well in advance Adjust online listings Resolve staffing issues and time off Order […]

Oct 31, 2019

How to market your restaurant on Instagram

In this 6-minute read: Create an Instagram account for your restaurant What to post on your restaurant’s Instagram account How […]

Oct 23, 2019

17 free local advertising ideas for your hair or nail salon

In this 8-minute read: Free local advertising ideas for your salon Claim your online listings Customer reviews Social media Webinars […]

Oct 23, 2019

Why Instagram Stories are the most underrated small business marketing tool

In this 5-minute read: What makes Instagram Stories more effective than other social media Why your small business needs to […]

Oct 17, 2019

5 ways to promote your restaurant on Google

In this 6-minute read: Claim your Google My Business listing Get customer reviews and respond to them Add your restaurant […]

Oct 15, 2019

Facebook for small business: best practices, do’s and don’ts

In this 6-minute read: Facebook for business: best practices Top 5 do’s and don’ts for Facebook small business content How […]

Oct 09, 2019

6 ways to improve your Google local ranking for your hair or nail salon

In this 6-minute read: Claim Google and other online listings Get and respond to reviews Add specific on-page signals to […]

Sep 04, 2019

Top 10 best practices for small business email marketing

In this 7-minute read: 10 best practices for small business email marketing Why should every small business consider email marketing? […]

Jul 10, 2019

Need a simple CRM for your small business? Look for these features

In this 4-minute read: Why do small businesses need a CRM? What features make an ideal, simple CRM for local […]

Jun 18, 2019

25 free local advertising ideas for small businesses

Let’s face it: advertising can be prohibitively expensive, especially for small businesses. Experts recommend most small businesses should spend around […]

Jun 12, 2019

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