customer relationship management

How (and when) to remove Instagram comments on your business posts

In this 5-minute read: Why consumers comment on Instagram What to do about negative comments on Instagram How to remove …

Feb 07, 2020

Why (and how) you need to put your restaurant’s menu online

In this 5-minute read: Why every restaurant needs an online menu Key features of an effective online menu Using your …

Jan 31, 2020

Chicago: Top local business resources to help you succeed and grow

In this 5-minute read: 11 helpful resources for small businesses in Chicago Your business deserves every chance at success that …

Jan 30, 2020

What to do if you get a BBB complaint about your local business

In this 7-minute read: Purpose of the Better Business Bureau Process of filing complaints with the BBB What you need …

Jan 29, 2020

14 helpful local business resources in Los Angeles

In this 6-minute read: 14 local business resources in LA Starting your own business is the great American dream, right? …

Jan 17, 2020

Best practices of running a YouTube channel for your small business

In this 5-minute read: Identify your goals Produce good, professional content Develop a schedule Be mindful of your audience Use …

Jan 17, 2020

How and why you should set up Google Alerts for your business

In this 5-minute read: What are Google Alerts? How to set up Google Alerts for your business Reasons why you …

Jan 10, 2020

Why your retail shop should sell on Amazon (and how to get started)

In this 7-minute read: Reasons why your retail shop should start selling products on Amazon Pros and cons of selling …

Jan 09, 2020

The 14 best types of social media posts for small businesses

In this 6-minute read: How to use social media to market your business 14 best types of social media posts …

Jan 08, 2020

The do’s and don’ts of writing an effective small business blog

In this 8-minute read: Why you need a blog for your small business  Do’s of writing an effective small business …

Jan 03, 2020

How to set up an eCommerce store for your small business

In this 11-minute read: Decide what products to sell Will you warehouse your own products or dropship? Come up with …

Nov 26, 2019

How long should you wait before replying to an online review?

In this 5-minute read: When is the ideal time to reply to customer reviews? Should you wait to respond, even …

Nov 13, 2019

How to create ads in Instagram Stories for your small business

In this 5-minute read: What are Instagram Stories ads?  Ideas for your Instagram Stories ads Best practices Plan your ad …

Nov 12, 2019

How to market your hair or nail salon with Instagram Stories

In this 5-minute read: What is Instagram Stories?  How can Instagram Stories help market your hair or nail salon? Instagram …

Nov 12, 2019

Small business: 10 tools for sharing content on social media

In this 7-minute read: Why use tools for social media management Free tools for posting on social media Low-cost tools …

Nov 11, 2019

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