customer relationship management

LC’s Bar-B-Q: Making a local restaurant a national phenomenon

If you engage effectively with customers online, even a local brick-and-mortar business can build a national clientele.

Aug 07, 2017

6 tips for creating a seasonal promotion

Consumers spend billions around three key times on the calendar. Get in on the action by creating seasonal promotions for your business.

Aug 01, 2017

How to create a customer loyalty program today

Repeat business is more important than new business. Take a few small steps to increase customer loyalty.

Jul 24, 2017

Avoid these 5 customer service pet peeves

Want to keep your customers coming back? Avoid these customer service pet peeves like the plague.

Jul 18, 2017

3 steps to take the leap and start a business

Inertia and fear are the only roadblocks to starting a business and becoming your own boss.

Jul 12, 2017

5 ways local businesses can increase customer engagement

Highly engaged customers deliver 23% more revenue. Here are some simple tips for increasing customers’ affinity for your business and brand.

Jul 05, 2017

Aquarius Books: You don’t have to be psychic to get in customers’ heads

Back in 1989, Barbara Criswell had a great career as a vice president with a big life insurance company. Then […]

Jun 27, 2017

Get to know your patrons with Customer Directory

Automatically turn every transaction into a customer profile with Womply’s newest software solution for small businesses.

Jun 22, 2017

Unveils Customer Directory to Help SMBs Create and Manage Customer Profiles in One Place (Business Wire)

SAN FRANCISCO – June 22, 2017 – Womply, the leader in front office software for small- and medium-sized businesses (SMBs), […]

Jun 22, 2017

Metropolitan Furnishings: Getting comfortable with online reviews

Owner Karl Berry is using technology to increase customer satisfaction and take control of his online business reputation.

Jun 12, 2017

Ask these 3 questions to better understand your customers

Small businesses need better and simpler ways to understand and serve their best customers. Start by asking these key questions.

May 31, 2017

Junction Kitchen & Provisions: Using online reviews to make better biscuits

How an “eclectic American” restaurant with a flair for the unique and original used online reviews management to spot and fix a subtle issue with a signature dish.

May 11, 2017

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations

As part of a broader technology strategy, Womply helps LM Restaurants reduce the time spent reading and responding to online reviews from 40-50 hours to 10-15 hours per week.

Apr 10, 2017

The Gun Cleaners: Taking aim at proactive customer feedback

Lenny Piazza traded in a 40-year IT career to open a storefront shop for gun maintenance. Now, he’s set his sights on creative ways to engage with customers and encourage positive experiences.

Apr 02, 2017

Introducing Get Reviews by Womply!

New Womply tool empowers small businesses to take control of online reviews and attract more customers.

Apr 02, 2017

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