customer relationship management

6 ways to improve your Google local ranking for your hair or nail salon

In this 6-minute read: Claim Google and other online listings Get and respond to reviews Add specific on-page signals to […]

Sep 04, 2019

Local retail: Where are people kindest (and harshest) in their online reviews?

In this 6-minute read: Which regions of the country are kindest/harshest in online reviews of retailers? In which cities are […]

Aug 16, 2019

Top 10 best practices for small business email marketing

In this 7-minute read: 10 best practices for small business email marketing Why should every small business consider email marketing? […]

Jul 10, 2019

Need a simple CRM for your small business? Look for these features

In this 4-minute read: Why do small businesses need a CRM? What features make an ideal, simple CRM for local […]

Jun 18, 2019

Help merchants derive more value from transaction data (The Green Sheet)

By Peter Shenk, Womply Today, outside of the rare, holdout “cash only” dog groomer or roadside taco stand, every successful […]

May 27, 2019

3 free advertising options for local businesses

In this 8-minute read: Claim your free business listings to get found when people search online Create engaging social media […]

May 21, 2019

Customer relationships are a two-way street

When you know your customers, it’s much easier to ask them to rate, review, and promote your business.

May 16, 2019

The 6 elements of an effective customer loyalty program

Customer retention is crucial to a business’s health. Start a loyalty program to get more repeat customers.

May 08, 2019

3 easy ways to get restaurant customer feedback

Restaurant owners need to know what their diners think. Here are a few simple ways to get actionable customer feedback. 

May 08, 2019

Does my small business need an online CRM?

In this 4 minute read, learn: What is an online CRM for small business What can CRM do for your […]

May 07, 2019

Is it time to consider reputation monitoring services?

You want to be more proactive with your online reviews, but you’re already strapped for time. Is automation the answer? Start with these 7 questions.

May 02, 2019

What’s the best CRM for small business in 2019?

In this 4-minute read, learn: What’s the best CRM for small business 2019 What are the best small business CRM […]

May 01, 2019

How do I market my independent bookstore? Top 5 tips

In this 9-minute read: Learn the 5 key elements of an effective marketing plan for your independent bookstore Optimizing your […]

Apr 18, 2019

Why most of your customers don’t leave reviews of your business (and what to do about it)

In this post How many customers actually leave reviews online? What motivates your customers to leave a review? How to […]

Apr 08, 2019

CRM for auto repair and tire shops: what do you actually need?

You’ve probably heard the term “CRM” recently, and you might even be looking for a “small business CRM” for your […]

Mar 28, 2019

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