customer relationship management

What are some alternative ways to accept credit cards?

In this 5-minute read: PayPal Etsy and eBay Cash advances Alternatives to traditional credit card processing Why you should consider […]

Jun 26, 2020

Top 5 ways payments has changed in the last 10 years

In this 7-minute read: Top payments innovators and disruptors over the past decade Square, Stripe, etc. EMV/chip card adoption in […]

Jun 26, 2020

What are alternative payment methods and why should your business consider them?

In this 10-minute read: What is an alternative payment method? Common types of alternative payment methods Advantages to accepting APMs […]

Jun 19, 2020

How to grow your small business in a slow economy

In this 6-minute read:  Strategies for growing your business in a “down year.” Strategies to prepare for increased demand during […]

Jun 17, 2020

How to get customers to come back during and after COVID-19

In this 5-minute read: Encourage the use of PPE Visibly demonstrate proper sanitization and safety procedures to customers Exploit curbside, […]

Jun 16, 2020

Should I charge my customers a “COVID” fee? Pros and cons of surcharging

In this 5-minute read: Pros and cons of adding a COVID fee Should you add a COVID surcharge or raise […]

May 29, 2020

Can outdoor seating save your restaurant during COVID-19?

Restaurants have been some of the hardest-hit businesses during the COVID-19 crisis (Chinese restaurants in particular, but that’s another story).  […]

May 27, 2020

Restaurant alternatives to DoorDash, Uber Eats, or Grubhub for online ordering and delivery

In this 5-minute read: Start your own online order and delivery service Use alternative third-party services Keep up on your […]

May 21, 2020

How do I sanitize my barbershop or hair salon post COVID-19?

In this 3-minute read: Sanitizing hard, soft, and electronic surfaces Best practices for barbershops and hair salons Additional resources for […]

May 14, 2020

How do I make sure my restaurant staff is properly sanitizing tables post COVID-19?

In this 5-minute read: Steps for sanitizing restaurant tables and other hard surfaces after COVID-19 Communicate with your staff members […]

May 12, 2020

Reopening guidelines and tips for hair and nail salons post COVID-19

In this 8-minute read: Safely reopening your hair or nail salon Issues to be aware of Unique social distancing requirements […]

May 11, 2020

A day in the life of a realty group before and after COVID-19

In this 6-minute read: A typical day for a local realty company before COVID-19 What changes have taken place as […]

May 06, 2020

How to attract and keep customers after COVID-19

In this 3-minute read: Constant and accurate communication Continue to offer online and curbside services New promotions to consider Keep […]

May 01, 2020

Reopening your retail shop after COVID-19: tips and best practices

In this 4-minute read: Safely reopening your retail store Offer more online services Issues to be aware of Slowly but […]

May 01, 2020

How to reopen your restaurant safely after COVID-19

In this 4-minute read: Safety guidelines for reopening your restaurant after the coronavirus pandemic When can I reopen? Communicate with […]

Apr 30, 2020

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