customer relationship management

How long should you wait before replying to an online review?

In this 5-minute read: When is the ideal time to reply to customer reviews? Should you wait to respond, even […]

Nov 13, 2019

How to create ads in Instagram Stories for your small business

In this 5-minute read: What are Instagram Stories ads?  Ideas for your Instagram Stories ads Best practices Plan your ad […]

Nov 12, 2019

How to market your hair or nail salon with Instagram Stories

In this 5-minute read: What is Instagram Stories?  How can Instagram Stories help market your hair or nail salon? Instagram […]

Nov 12, 2019

Small business: 10 tools for sharing content on social media

In this 7-minute read: Why use tools for social media management Free tools for posting on social media Low-cost tools […]

Nov 11, 2019

How to promote Tweets on Twitter for your small business

In this 6-minute read: What is a promoted Tweet? Why you need Twitter for Business Best practices for Twitter advertising […]

Nov 08, 2019

Top 10 most important online review platforms for your small business

In this 6-minute read: The big three: Google, Facebook, and Yelp Other important review listing sites to focus on Which […]

Nov 07, 2019

8 steps to prepare your small business for the holidays

In this 6-minute read: Determine holiday hours well in advance Adjust online listings Resolve staffing issues and time off Order […]

Oct 31, 2019

8 reasons why your hair or nail salon needs online scheduling

In this 4-minute read: Online appointment scheduling benefits Increase web traffic Improved customer retention Save company time And more! The […]

Oct 28, 2019

How to add your business to Apple Maps

In this 4-minute read: Why add business to Apple Maps How to add and claim your business on Apple Maps […]

Oct 25, 2019

10 things every pet service business should have on their Google Business listing

In this 7-minute read: Why use Google My Business for your pet service business What’s the local 3-pack and why […]

Oct 25, 2019

How to market your restaurant on Instagram

In this 6-minute read: Create an Instagram account for your restaurant What to post on your restaurant’s Instagram account How […]

Oct 23, 2019

17 free local advertising ideas for your hair or nail salon

In this 8-minute read: Free local advertising ideas for your salon Claim your online listings Customer reviews Social media Webinars […]

Oct 23, 2019

7 reputation software solutions for your retail business

In this 5-minute read: Why your retail shop needs reputation management software 1 free solution: Google notifications 6 paid reputation […]

Oct 18, 2019

5 ways to promote your dental practice on Facebook

In this 5-minute read: Create a Facebook page  Get customer reviews Post regular content Build your following Boost posts and […]

Oct 18, 2019

Why Instagram Stories are the most underrated small business marketing tool

In this 5-minute read: What makes Instagram Stories more effective than other social media Why your small business needs to […]

Oct 17, 2019

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