customer behavior

Review sites: The local business gateway to in-store sales

Review sites provide local business with a no-cost-high-return advantage and it delivers the most valuable customers to physical stores. It is also one of the most underutilized tools among small businesses.

Dec 13, 2017

Are your forfeiting 90% of your foot-traffic?

Two-thirds of businesses haven’t claimed their online listings on sites like Yelp or Google My Business. That means customers are going somewhere else.

Dec 12, 2017

Ask these 3 questions to better understand your customers

Small businesses need better and simpler ways to understand and serve their best customers. Start by asking these key questions.

May 31, 2017