business reputation

The shopper’s social media

When small and local businesses recognize review sites for what they are, the shopper’s social media, they’ll be able to rise above the noise and chaos of other social platforms and access the best traffic available.

Dec 20, 2017

Review sites: The local business gateway to in-store sales

Review sites provide local business with a no-cost-high-return advantage and it delivers the most valuable customers to physical stores. It is also one of the most underutilized tools among small businesses.

Dec 13, 2017

Are your forfeiting 90% of your foot-traffic?

Two-thirds of businesses haven’t claimed their online listings on sites like Yelp or Google My Business. That means customers are going somewhere else.

Dec 12, 2017

Turn your 1-star reviews into 5-star results

Rather than ignoring negative reviews or hoping they’ll go away, these 3 businesses found ways to engage their customers through the use of negative reviews.

Dec 11, 2017

Understanding your “Review Ratio”

97% of people not only look at reviews before visiting a store, they consider it a vital factor in their decision to hire and use your services, shop and visit your store, as well where to dine. So what is it they’re looking for and how does it factor in their choice?

Dec 07, 2017

Why NEAR ME searches are the modern Yellow Pages… only better

Not since the Yellow Pages have small and local businesses had such an advantage. From Search to Shop, NEAR ME searches are an extremely rich and lucrative opportunity for local businesses to acquire new customers and tap into one of the most intent groups of shoppers

Dec 05, 2017

For Small Businesses, Online Threats Can Be More Dangerous Than Physical Threats (Forbes)

POST WRITTEN BY Cory Capoccia President at Womply, a SaaS company that partners with the payments industry to empower small …

Nov 14, 2017

Small Business Threat Index (Insurance Journal)

Sponsored by: Womply Format: Whitepaper Published: October 1, 2017 Topics: Commercial Liability, Commercial Property, Sales & Marketing, and Overview Which threats are the most damaging …

Oct 30, 2017

How to manage online reviews and stay HIPAA compliant

Every medical practice must respond to online reviews to attract customers and stay competitive. Here are the ground rules so your business stays HIPAA compliant. 

Oct 26, 2017

Should you pay for positive online reviews?

Shady companies will post fake online reviews about your business in exchange for money. Let us show you a better way. 

Sep 14, 2017

How to respond to negative reviews

Every business is bound to get a negative review. Don’t make it worse; make the most of it. 

Sep 13, 2017

The Inn at Elk River: Quantifying success in high-touch hospitality

Technology is helping a small bed-and-breakfast in the Carolina mountains deliver a restful and rustic experience without wasted effort or resources. 

Sep 11, 2017

4 ways to get customer feedback

Customer feedback is vital for small businesses. Thankfully, it’s never been easier to learn what customers are thinking. 

Sep 07, 2017

Here’s how online reviews help you get more customers

Don’t be afraid of online reviews. Embrace them as a way to get more customers. 

Sep 06, 2017

What keeps small business owners up at night?

We polled nearly 3,000 small business owners in all 50 states and asked what worries them most. Here’s what we found out.

Aug 10, 2017

1 5 6 7 8

We no longer support .

Please try using a different browser.