Cross River Bank

Click here to get started with the application.

Click here to get started with the application.

Click here to get started with the application.

Click here to get started with the application.

Choose the situation that best describes you or your business and follow the step-by-step guide:

• Sole-proprietorship or self-employed with employees
• Independent contractor or self-employed with no employees
• Second-Draw PPP Loan guide
• Corporation
• Partnership
• Non-Profit

Instead of a traditional login, Cross River sends all applicants a link via email to access the application. Once you click the link, it will ask for a date of birth associated with the owner of the business. If you have already submitted your application, it will give you a screen telling you the application status and a link to further information.

You would input 100% in this field. If you are an independent contractor, a gig worker, freelancer, etc., even though you may not think of yourself as “owning” a business, you are considered the sole proprietor of the funds you receive for your contract work.

Unless you a partial owner of a small business entity, you will put 100% in this field.

Cross River sends a link via email to access the application, in addition to giving instructions during the application process to copy the link itself in order to access it at a later date. Simply copy/paste the link that you were given to your application into your browser to continue with your unfinished application.

There are two different ways to know if your application is complete with Cross River: One, at the end of the application, and two when logging in. You will know if an application is complete when you see a green box stating “Application Complete” after you’ve uploaded your files directly into the application, or by attempting to click on the link you were sent via email to your application. If you click on the link to your application sent via email you will see a notification on the screen giving you the current status of the application in question.

To search for email messages from Cross River, simply navigate to the search function inside your email and type in Cross River (two words). This will pull up any and all correspondence from this lender.

With Cross River there is no ‘login’ for the PPP loans. Instead, the applicant is sent a link via email to access the application. Once you click the link, it will ask for a date of birth associated with the owner of the business if they are returning to finish filling out the application. If you have already submitted the application, click the link to view a screen telling you the application status and a link to further information.

The process for getting a status on your application from Cross River is the same as attempting to access your application after you’ve left the page. Locate the link sent to you via email by Cross River or that you copied when filling out the application. Once here, it will give you the most recent update on the status of your application and the option to click a hyperlink for more information.

All emails associated with Cross River about your PPP application will come from the address ppp.support@crossriver.com. Here’s a couple of tips per email carrier on how to make sure these do not end up in your spam:

Gmail 

Desktop – in the upper right-hand corner click on the 9 dots next to your profile icon, in the drop-down select contacts, click ‘create contact’ in the upper left corner and then ‘create a contact’. Enter in the first name as Cross River and the email above, click save

Mobile – inside the mobile application, click on the 3 lines in the upper left corner. Select ‘contacts’ from the drop-down under the section Google Apps. Click the blue plus sign in the lower right-hand corner and enter in the first name as Cross River and email address as shown above.

Yahoo 

Click the contacts icon on the right-hand side of the inbox, scroll to the bottom of the drop-down and select ‘new contact’, enter in their first name as Cross River and email address as shown above.

Hotmail 

In the Windows Live Hotmail main window, click the Contacts link, this will take you to the Contacts page. Select ‘new’ and enter in the first name as Cross River and the email as shown above.

Outlook 

Select the ‘people’ icon in the lower left-hand corner, then ‘new contact’, and then enter in the first name as Cross River and the email as shown above.

• Independent contractors, self-employed individuals, and sole proprietors with no employees will need:
  • Driver’s License/Photo ID
  • Voided Check
  • Form 1040 Schedule C 
  • Bank Statements 

• Sole Proprietorships and self Employed individuals with employees will need:
  • Driver’s License / Photo ID
  • Voided Check
  • Form 1040 Schedule C
  • Bank Statements
  • Proof of Payroll Form 940 (Applicable only if you have employees.)

• Partnerships will need:
  • Driver’s License / Photo ID
  • Voided Check
  • Bank Statements
  • Form 1065
  • Form 1065 Schedule K-1
  • Proof of Payroll Form 940

• Nonprofits will need:
  • Driver’s License / Photo ID
  • Voided Check
  • Bank Statements
  • Part IX Form 990
  • Proof of Payroll Form 940

Click here to get started with the application.