Tools

Tools of the trade for SMBs: Tyler Kaune

Every skilled tradesman has a set of tools. Here’s what’s in the tool belt for the digital manager at an successful independent restaurant chain. 

Oct 03, 2017

Should you pay for positive online reviews?

Shady companies will post fake online reviews about your business in exchange for money. Let us show you a better way. 

Sep 14, 2017

How to respond to negative reviews

Every business is bound to get a negative review. Don’t make it worse; make the most of it. 

Sep 13, 2017

4 ways to get customer feedback

Customer feedback is vital for small businesses. Thankfully, it’s never been easier to learn what customers are thinking. 

Sep 07, 2017

Here’s how online reviews help you get more customers

Don’t be afraid of online reviews. Embrace them as a way to get more customers. 

Sep 06, 2017

Want to retain more customers? Get to know them first

Your business will make more money if you can keep customers coming back. We have tips and tools for doing just that. 

Sep 03, 2017

4 tips for building a great business website

Does the thought of making a business website make you anxious? Take heart and get started with a few easy steps. 

Aug 28, 2017

How to spot a great SMB employee

When you can no longer do it all yourself, look for these traits to hire a great SMB employee.

Aug 08, 2017

6 tips for creating a seasonal promotion

Consumers spend billions around three key times on the calendar. Get in on the action by creating seasonal promotions for your business.

Aug 01, 2017

How to create a customer loyalty program today

Repeat business is more important than new business. Take a few small steps to increase customer loyalty.

Jul 24, 2017

Avoid these 5 customer service pet peeves

Want to keep your customers coming back? Avoid these customer service pet peeves like the plague.

Jul 18, 2017

3 creative solutions for shift management

Managing shift work can be a pain. Make it easier with these tips.

Jul 17, 2017

How to get started with email marketing

Email marketing is 40 times more effective than Facebook and Twitter for helping businesses acquire new customers. Here’s how to do it right.

Jul 13, 2017

3 steps to take the leap and start a business

Inertia and fear are the only roadblocks to starting a business and becoming your own boss.

Jul 12, 2017

5 ways local businesses can increase customer engagement

Highly engaged customers deliver 23% more revenue. Here are some simple tips for increasing customers’ affinity for your business and brand.

Jul 05, 2017

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