Success

Interior Motif: A window into delivering high-touch customer experience

Small businesses that adapt to the times stay in business longer. Technology has been a key to Interior Motif’s impressive quarter-century track record of success.

Aug 23, 2017

Escape This: Cracking the code of comparative revenue

A Texas entrepreneur is using deeper visibility into his revenue — and his competitors’ — to get a leg up in the booming “escape room” market.

Aug 22, 2017

The Gables Restaurant: How to turn complaining customers into repeat visitors

A historic, pre-Revolutionary War property in Pennsylvania’s beautiful Brandywine Valley is taking a modern approach to delivering great dining and event experiences.

Aug 21, 2017

LC’s Bar-B-Q: Making a local restaurant a national phenomenon

If you engage effectively with customers online, even a local brick-and-mortar business can build a national clientele.

Aug 07, 2017

Seafood Kitchen: Hooking customers for repeat business

When serving up great food and customer service isn’t enough, online reviews provide great opportunities to win back customers.

Aug 02, 2017

5 of Shark Tank’s most memorable entrepreneurs

ABC’s Shark Tank has turned small business owners into reality TV stars. Here are a few of the show’s most remarkable startup stories.

Jul 03, 2017

Aquarius Books: You don’t have to be psychic to get in customers’ heads

Back in 1989, Barbara Criswell had a great career as a vice president with a big life insurance company. Then […]

Jun 27, 2017

Metropolitan Furnishings: Getting comfortable with online reviews

Owner Karl Berry is using technology to increase customer satisfaction and take control of his online business reputation.

Jun 12, 2017

Junction Kitchen & Provisions: Using online reviews to make better biscuits

How an “eclectic American” restaurant with a flair for the unique and original used online reviews management to spot and fix a subtle issue with a signature dish.

May 11, 2017

Mardo Cigars: Smoking the competition by proactively getting more positive online reviews

Mardo Cigars used Womply’s reputation management software to simply and easily encourage happy customers to post online reviews on popular consumer sites.

Apr 27, 2017

Sewtime Sewing Machines: Modernizing a legacy business with marketing and revenue analytics

Susie Blumstein is using data, technology, and marketing to modernize a sewing business that traces back to New York City’s bygone garment industry.

Apr 24, 2017

Letcher Bros. Auto Repair: Driving a better business with daily revenue snapshots

With Womply business analytics, Letcher Bros. can correlate a dip in revenue to a key technician being out or some big jobs winding down — subtle connections that are easy to miss in monthly sales reports.

Apr 17, 2017

LM Restaurants: Serving up a fresh take on customer feedback for multiple locations

As part of a broader technology strategy, Womply helps LM Restaurants reduce the time spent reading and responding to online reviews from 40-50 hours to 10-15 hours per week.

Apr 10, 2017

The Gun Cleaners: Taking aim at proactive customer feedback

Lenny Piazza traded in a 40-year IT career to open a storefront shop for gun maintenance. Now, he’s set his sights on creative ways to engage with customers and encourage positive experiences.

Apr 02, 2017

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