Blog

What’s the best CRM for small business in 2019?

  CRM is the #1 software market today, bringing in nearly $40 billion worldwide, growing 16% per year, and used […]

Jan 15, 2019

Does my small business need CRM?

Do you know the name, contact information, and purchase history of every single one of your customers? If the answer […]

Jan 11, 2019

How to claim your business listing on TripAdvisor

Word-of-mouth is still the top way people find local businesses, but in the past few years that conversation has moved […]

Jan 08, 2019

How the explosion in “near me” searches can drive more customers to your business

If you haven’t searched using the terms “near me” on your smartphone, you’re in the minority. According to a recent […]

Jan 08, 2019

How to claim your business on Yelp

Summary: A step-by-step guide on how to claiming your business on Yelp. As we’ve written previously, if you want to […]

Jan 05, 2019

How to claim your Google My Business listing

Summary: A step-by-step guide to claiming your Google business listing As we’ve written before, the first step in getting control of […]

Jan 04, 2019

How to remove Yelp reviews

Getting a bad review on Yelp can feel like a punch to the gut for small business owners, especially if […]

Dec 30, 2018

Reputation management companies: The good, the bad, and how to know the difference

Years ago, “reputation” used to mean providing excellent customer service for local, brick-and-mortar businesses. In person. Face to face. So-called […]

Dec 24, 2018

Why small business email marketing should be your top priority in 2019

As a small business owner or operator, there are endless initiatives you could be focusing on to market your goods […]

Dec 24, 2018

How to set up Google Customer Reviews for your small business

It’s shocking, the number of people who rely on Google for their online needs. In the amount of time it […]

Dec 24, 2018

How to get more reviews

Summary: Potential customers look for businesses with lots of reviews Recent reviews are key; old reviews don’t count in consumers’ […]

Dec 24, 2018

How to respond to reviews

Summary: For positive reviews, a simple thank you will do Respond to negative reviews with the R.E.S.T. model Report fake […]

Dec 24, 2018

Start here to claim your free business listings on review sites like Google and Yelp

Summary: Most businesses don’t claim their listings on popular review sites They’re missing out on opportunities to attract and engage […]

Dec 24, 2018

4 simple steps to take control of your online business reputation

Summary: Claim your business listings on key review sites Read and respond to every review Get more reviews Use reputation […]

Dec 22, 2018

How online reviews impact revenue for local businesses

Summary: You can’t ignore online reviews anymore if you want to run a successful business A single negative review can […]

Dec 22, 2018

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