Analysis: Retail shops need a big holiday shopping season more than ever

in this 4-minute read:

  • How important is the holiday season for local retail?
  • What impact has COVID-19 had on retail business revenue?
  • What are the top 5 days of the year for local retail?
  • How big are the biggest weeks of the year?

The holiday season is always vital for local retail businesses across the U.S., but this year it’s even more important than usual due to the strain that the COVID-19 pandemic has put on all local businesses. 

In preparation for our State of Local Retail report for 2020, Womply Research has been looking at spending, closure rates, transaction trends, and more at local retailers across the country. In this article we’ll touch on some of the highlights for local retail over the past challenging year, and point out some of the question marks as we move into what may be a “sillier than usual” season.

With Womply Email Marketing, you can turn customers into regulars and get more repeat business with targeted emails that send automatically when customers transact with you. Learn more when you sign up for Womply Free!

Total weekly spending at local retail businesses: 2020 vs. 2019

As you can imagine, the coronavirus pandemic and the resulting lockdowns have had devastating effects on consumer spending, business closures, and just about every other aspect of small business. Let’s look at spending at local retailers on a weekly basis first. 

According to our research, consumer spending at local retail businesses dropped significantly due to the COVID-19 lockdowns, with the low point nationally in mid-to-late March of 2020. 

As you can see from the chart above, on a national level, spending at local retailers rebounded during June, with year-over-year increases of over 15% in some weeks. 

As the uncertainty and prolonged pandemic continued, those gains have been sporadic and we are trending into a low period during the fall of 2020 as COVID-19 cases spike in many areas, and many states have tightened restrictions once again.

This leaves a lot of question marks about how the holiday season of 2020 will shake out. And this year, local retail could really use a shot in the arm. 

Business closure rate for local retail during 2020 

Womply’s data shows that businesses in certain verticals had closure rates of close to 90% in some states. On a national level, around 40% of local retailers that were regularly transacting before COVID-19 had closed their doors during the height of the pandemic.

The closure rate has subsided somewhat from the peak during March and April 2020, but as of late November, 18% of retail businesses were still closed, and it appears to be worsening.

When are local retailers the busiest in a typical year?

In the past, local retailers have relied heavily on the holiday season to drive sales. The data science team at Womply analyzed transaction data at 42,000 local retail shops across the United States for every day of the 2019 calendar year to find out when these retailers were busiest. Here’s what we found:

Weekly revenue at local retail businesses in 2019

Mother’s Day is usually a key moneymaker for local retailers. Of course, in 2020, many retailers were still in lockdown for Mother’s Day and consumers were wary of venturing out, so the numbers were way down, as you can see in the chart above.

In a typical year, Mother’s Day is the second-biggest period of sales for the entire year, as you can see in the 2019 chart below. (Furthermore, the Friday before Mother’s Day was the number-one revenue day of the entire year.)

Since the pandemic already dealt a severe blow to local retailers during the Mother’s Day period, a big holiday season will be vital for many retailers’ continued survival this year.

Top revenue days of the year for local retail: The holidays are crucial

As you can see from the previous chart, the holiday shopping season is absolutely crucial for local retail. In fact, 4 of the top 5 revenue days of the year fall during the holiday season, including:

    • Black Friday – No. 4
    • Friday before Christmas – No. 3
    • Saturday before Christmas – No. 5
    • Two days before Christmas – No. 2

As noted earlier, the Friday before Mother’s Day was the top revenue day all year in 2019. In 2020? Not so much.

“Panic week” is the top revenue week of the year

The holiday shopping season also drives 2 of the top 5 revenue weeks of the year. The last full week before Christmas, which is coming to be know as “panic week,” is the number-one revenue week of the year for local retailers, and the week before that is number 4 for the year nationally.  

As you can see in the chart below, these “top weeks” of the year for retail spending give local businesses a significant boost in revenue… up to 32% more than a typical week. When the pandemic takes this type of revenue away from local retailers, it’s difficult to recover.

A big holiday shopping season might save local retail in 2020

Local retailers have had to scramble to meet COVID-19 restrictions, adhere to government lockdowns, and adjust to new ways of meeting their customers’ needs despite a reduced workforce and/or in-store shopping capacity, among other regulations.

A lull in the pandemic during the holiday shopping season (along with an increased focus on online ordering, delivery, curbside pickup, etc.), may be key for many of these local retailers to survive. We’ll keep you posted on the state of local retail and examine the real impact of the pandemic on local businesses in our full report. Stay tuned!


How do I find my PPP First Draw SBA Loan Number when applying for second draw loans?

In this 2-minute read: How do I find my PPP First Draw SBA Loan Number number? Why do I need […]

Read More

PPP 2021: simplified application, second draw loans added (see new forms here!)

In this 3-minute read: New simpler PPP application form .pdf Second draw loan application (including .pdf) Can I just submit […]

Read More

Here’s what PPP 2021 update means for minority, veteran, women-owned businesses

What’s new for PPP 2021? The SBA is responding to criticism that larger borrowers who used bigger banks had an […]

Read More

What’s new in 2021 PPP loan update? (second-draw loans, differences between 2020 PPP)

In this 4-minute read: What’s new in PPP 2021? SBA has another $284b in PPP loan funds to distribute New […]

Read More

Can I get another PPP loan? What you need to know about second draw for 2021

In this 3-minute read: Who is eligible for a second PPP loan? What are the application requirements for a second […]

Read More

How to set up a remarketing campaign for your restaurant

In this 6-minute read: What is a remarketing campaign? How can your restaurant benefit from remarketing? How to set up […]

Read More

See why Womply is the #1 marketing and CRM solution used by 500,000+ businesses.

Please start typing, and then choose your business from the dropdown.

By submitting this form you agree to Womply’s Terms of Service and Privacy Policy.