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YELP

Went too this T-mobile store thinking I was going to get a great experience but, didn’t turn out that way. Came in to switch to a different phone. One of the workers there that’s name Jose is very sarcastic, very aggressive when speaking to customers, didn’t have the patience to help me transfer my data from my old phone to my new phone, kept judging me, berated me on not getting a phone he recommended, then made fun of me in front of his co-worker and customers. Very unprofessional. I would not recommend having this guy help anyone. Never coming to this location ever again.

Jose was a joy to work with. He clearly laid out my options and was a pleasure to meet. Thank You!

My new phone needed a Sim so I went here. They were very nice, friendly and very helpful. I had sprint before the merger and mark at this location hooked me up.

Fast and knowledgeable. Easy to get a replacement sim card.

I want to to leave review for the amazing and above and beyond service that I received from Ezequiel and Emily. This two guys know really well what is costumer service and make me feel cared and valuable. Guys like these must be recognize for their excellent service. They are what I call de cherry on top. Thank you guys.

This store (and probably all T-Mobile stores) are a total ripoff. The phones are completely overpriced compared to what you can get online. Plus they add a $20 service fee just for going in the store, and a $20 restocking fee if you want to return it. You don't have to pay any of that from a 3rd party online. Also, when you get a phone from the store, it comes with a bunch of spam T-Mobile apps littered all over, most of which can't be installed.I needed a phone in a pinch due to unexpected work circumstances, and ended up paying nearly double what I would have if I just shopped online. Do yourself a favor, and buy your phones online from 3rd parties before you need one in a pinch like my dumba--. Avoid the stores, total ripoff. Gave them one extra star because at least the staff seems nice, and it's not their fault they have to rip off customers.