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Working in the 701 building in downtown is a bit of a  struggle regarding food choices, as this cafe truly is the closest place to get food; other cafes/restaurants are about 4 blocks away. With that said, I feel like this cafe capitalizes on this location advantage, thus the low quality of the food and service. Now let's begin with the food:

This place has a menu but as it is cafeteria style, most everything that's served is out in the open. You can tell that many of their baked goods like Cuban toast and croissants are shipped in and not made on site. There is also a good selection of pastelitos, but they usually run out by 1pm. I have to admit, I am a creature of habit for this cafe, and after coming to this place for 3 years, the only thing I get on rotation are 4 items: cortadito, Cuban toast sandwhich, Mediterranean wrap, and the Lentil or Chicken Noodle soup (I only get the soup if it isn't salty that day, they let you try a little of it just ask). And I only get these things when I'm desperate. Everything else I have tried has is bland or too greasy. I only go once a week/every two weeks, especially since their food is definitely overpriced for the quality. They do make a mean colada though, as the line outside for anything coffee related is always going! 

Service wise, the "Miamian" attitude is present in all of the servers, so if they seem rude at times, that's normal (I'm not justifying this btw). Breakfast and lunch time, they definitely get busy so expect to wait. Also, be aware that since this is downtown, there will be homeless people hanging around and are very... interactive. This might all change though, as rumors of a Publix is going to open across the street, and with the new train station being installed on the east side of the building, there may be more good food options. Hopefully this cafe can keep up with these changes!

Food is 💋 to die for lunch and breakfast. But the Customer Service is very Very poor. One lady I guess she thought I did not understand.... Says in her language " she thinks she is special everyday" I just waljed out. With no response. Please address the employees on frequent customer service. And do not be rude..

Just made my last visit to this place. Even though I'm use to getting my food at room temperature today it was ice COLD!!! I then substituted it for a chicken quesadilla which guess what? Made with AMERICAN SINGLES!!    NEVER AGAIN!!!!!!!

The cafe con leche is pretty good!  I also really like the lentil soup.  Sometimes I get the chicken or spinach empanadas too.  Last week I ordered the chicken nuggets and fries but was very disappointed.  The chicken nuggets looked like they had been cooked and then refried.  They were inedible.  The staff is friendly and a good place to grab a cup of coffee or a soda.

I came here for the usual cortadito and the waitress at the counter (blonde older lady) was very rude, did not even greet me. I asked for a cortadito with no sugar and she mixed 3 different leftover expressos and served it with cold milk. The cortadito was cold and tasted disgusting. I asked her if she could warm it up which i shouldn't have to do bc from what i know, coffee is supposed to be hot,unless im asking for iced coffee,which wasn't the case. To my surprise , she rolled her eyes as she was grabbing the cold cortadito from the counter and didn't say a word. I paid with $20 bill to the dark haired girl with the glasses and she threw the change on the window counter. Very disgusting and sour attitude to work at a restaurant where you serve regulars on a daily basis! Not planning on going back and spending my $ on cold, leftover mixed coffee. This place should have better attitude working employees for the customers!

I came here for the usual cortadito and the waitress at the counter (blonde older lady) was very rude, did not even greet me. I asked for a cortadito with no sugar and she mixed 3 different leftover expressos and served it with cold milk. The cortadito was cold and tasted disgusting. I asked her if she could warm it up   which i shouldn't have to do bc from what i know, coffee is supposed to be hot,unless im asking for iced coffee,which wasn't the case. To my surprise , she rolled her eyes as she was grabbing the cold cortadito from the counter and didn't say a word. I paid with $20 bill to the dark haired girl with the glasses and she threw the change on the window counter. Very disgusting and sour attitude to work at a restaurant where you serve regulars on a daily basis! Not planning on going back and spending my $ on cold, leftover mixed coffee. This place should have better attitude working employees for the customers!

Monopoly of horrible-ness. I come here almost daily and not because the food is good. Only because the food is okay and it's literally the only thing in walking distance besides the hot dog venders.

The food is mostly always bland. But the soups are always pretty good. But it's always too expensive. 

I ordered a pan con Lechon. The daily special. For $6.96 I got a sandwich the size of my palm, no mayo, no sauce , no onions, barely any meat. 

I come here and it takes a good 5 min before someone decides to take my order. Even though I can clearly see them doing nothing. All I can say is, I can't wait for the publix across the street to open.

This place is very convenient because of the proximity to my job but after seeing all the health code violations they currently have, I have stuck to coffee. Unfortunately, half of the time they get my order wrong although it is simply just black coffee without sugar or cream.

The Village Cafe