YELP

GOOGLE_PLUS

TRIP_ADVISOR

I don&amp;#39;t understand why people are giving 1 star reviews because I received excellent customer service from this place. I called on a Saturday evening to ask if he can remove some links off of a watch that was passed on to me from my dad. Mike waited for me and when I got there 10 mins before closing time, I realized I had forgotten the watch in my car (which i parked 4 blocks away). The next day he called me and left me a voicemail saying he will be at his shop so I can come back. ON A SUNDAY. So I came back the next day with my watch and he was able to remove the links. Mike has a lot if knowledge on watches- he complimented my watch and I gained a lot of insight on mechanical watches brands and also on how to take care of them (I found out that I had been very careless with my watch!). It also feels good to support your local neighbourhood business :)

This men started yelled me. Actually I am customer .

Avoid like the plague. Took in my watch for a simple battery replacement and next I heard the stem was broken and he needed a few more days and extra $40 to fit it. Watch had zero mechanical problems before I took it in, I had just changed the time on it that morning. Super shady. Based on how long it took him to even out the watch cover back in, it's pretty obvious he doesn't know what he's doing with watches.

My friend recommended this place to me when I was unsatisfied with another shoe repair shop. After showing me how good her Prada's looked when Quality Shoe Repair put sole protectors on and fixed the heels, I decided to give this place a shot. I am very particular about my shoes, and this place always does an excellent job and exceeds my expectations! I travel down from the Upper East Side to Wall Street because I don't trust anybody else with my Manolo's. You won't find a better shoe repair shop!

Went in to get two pairs of work boots repaired, and within 1 minute of being in the shop, I was getting screamed at.
I simply asked him about a previous repair I had done on the boots, and he started yelling at me and told me to go back to the place where I had the previous repairs done. I should give him a better review because of that last piece of advice (but I won't). He then screamed "I have what I have", and I'm guessing that's just a bad attitude and inefficient repair skills. 
If you need shoe repairs, do yourself a favor and just go across the street to 'Geary Shoe Repair'. They are nice and do qaulity work.

Amazing results and Jose Quality Shoe Repair knew it the moment he saw my reaction, I'm very happy I found him here on google, from this point forward I'm a customer for life.

The worst, rudest service and I doubt the even repair shoes at this shop.  When I asked if they could punch a hole in a belt the guy snarled and said no. There is a great shoe repair guy in West Portal who provides much better service and is friendly.

Just called to inquire about pricing to have a pair of shoes shined up while I wait and the guy who answered phone was very rude and cut me off and then hung up. I won't be going here.