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Sent some clothes there for dry cleaning. So far so good. Fast delivery also.

This is the worse place. I been using them because of it location, but 4 weeks ago he lost 2 suits and refuse to do anything other that tell me I was crazy. I was picky that my building had a video proving that we drop the suits. That afternoon guess what!!!! He found the suits, never apologize and will not give me any type of credit because we had to purchased new suits. He scream and told me that I wasn&amp;#39;t patients. <br&gt;<br&gt;Be ware if he looses or damages your clothes it will be your fault.

Worst retail store I've ever dealt with! I'm a laid back person and have never written a review before but the owner is such a scumbag he drove me to do it.  I confirmed with him they would wash my my dress shirts and put them on hangers before setting up the wash and fold service. I get my laundry back the next day as promised with my clothes not all folded in a bag including my dress shirts. Everything looks dirtier with more wrinkles than I had given it to him. I called him up about it and he said he was too busy and hung up on me. I called two more times and he gave excuses that I brought him too much.  Too much businesses? He clearly also overcharged me and added weight. Don't ever go here!

Honestly, I have never been more disrespected by a business. I had multiple items of clothing that needed to be dry cleaned, and when the delivery guy came to pick up my clothes I specifically told him that. They ended up washing everything including my dry cleaning and ended up shrinking all of the items. When I confronted them about it, I was screamed at, told I was a liar and that I was crazy. The owner is incredibly rude and clearly doesn't know how to do business, and doesn't take responsibility for when they screw up an order.

If I could give 0 I would. Owner is incredibly rude. Takes items in for sewing and repair and doesn't do the repairs. Lost a belt that was part of my dress and refused to credit back the cleaning on the dress (which is an absurd $15.75 per dress). Screamed at me and was completely unprofessional.

Amazing same day service when I needed it. Friendly and quality work.

This place is the worst stay away! I've been going on and off here for months. Wash and fold: they continually loose articles of clothing (as other reviews reveal). Over priced when it comes to dry cleaning!!! Recently had an issue where the owner (small Chinese man) ripped part of my collar. When I confronted him about coming up with a solution to fix it (would of considered him just sowing it up) he threw the shirt back in my face and said get out of my store. This place is the absolute worst and you should highly consider any other laundry service in Murray hill (there are dozens)..

I have to say this is one of the worst businesses I've ever seen, not just dry cleaner. A while back I went to them to tailor a busted seam of my pants. When I went to pick them up, nothing was different about the pants, it's like the just let them sit on the rack for 2 days. Still a busted seam. I had to ask the owner to do it again and he got extremely defensive saying that I only asked for the pants to be cleaned (not true). Nonetheless, the pants weren't even cleaned. After a bit of back and forth he took the pants back and fixed the seam a couple days later.

Fast forward a couple months I bring another pair of pants there to sew a ripped pocket and drop off a couple shirts for dry cleaning. Unsurprisingly, when I came to pick up my clothes, the pocket had not been sewed. I politely asked him if he could fix the pocket and he started yelling at me that I only asked for one pocket to be fixed but that "both were ripped". I told him that wasn't true and he point to his said just yelling "I remember". Now think about this, he sees dozens of customers a day and and probably hundreds or garments, I wear these pants twice I week, I think I would remember. Regardless, I said to him "If both pockets were ripped, why would you only fix one?" He was irate. Yelling and screaming at me, the lady who I assumed to be his wife looked on in absolute shock. Again, I asked him to please fix the mistake. Again, when I went back the pocket was NOT fixed, I didn't feel like arguing with him again so I just went home with my shirts and unfixed pants. It doesn't end there, I noticed a big stain on one of my white shirts that looked like it was from a cleaning product. I brought it to another dry cleaner but it could not be fixed. Shirt was tossed.

I can't stress enough to just stay away from this establishment, the owner is angry, unhelpful, and downright rude.

Extremely disappointed with the service and costumer service. Went there for the first time and it will be my last, to dry clean a dress that i just bought and wore it once. When i went to pick it up ,it was not cleaned at all and had makeup all over it.I had paid for it already since i never had any problems elsewhere, so when i pointed the unclean spots to the desk person, he simply said "this is an old dress and we cannot do anything else so have a good day" I asked to speak to a manager or the owner since it was not fair to me to not even give a second try to make it right and he said he is the owner. I would never recommend anyone to go there since I was able to wash my garment home without getting disrespected, and i was charged for something that was never done from their part..

Midway Cleaners