GOOGLE_PLUS

FACEBOOK

YELP

Excellent customer service! Very friendly and helpful. Danish even helped my parent a step further in getting set up with their personal apps. Thanks a bunch!

I went here today with my fiancé and after an almost 2 hour adventure to switch my phones and dealing with assholes at a different metro store we found this one and had the best customer service ever the guy was very nice and I would give ten stars if I could.

Not a corporate store. You will not receive a discount for upgrade at this store. Find a corporate store for your qualifying upgrades. It looks like a corporate store but it is NOT. Buyer be wary. They scammed me. I paid full price for an upgrade.

SHOUT OUT TO "MOE"!!! I came into this location recently to switch to Metro from my Tmobile family plan. I was having a VERY frustrating day as I had gotten misinformation from several different Metro PCS reps (both at corporate level and locally) about whether or not I could use my current phone and other matters. I was definitely NOT the most pleasant customer (to say the least) but the representative on site "Moe (hopefully I'm spelling his name right) handled me with respect and understanding despite my frustration with other company reps and DESPITE my attitude. He assured me that I could use my current phone for the switch and port my number over with no issues, and it all went smoothly and seamlessly. I was also in a rush to make it to an appointment that day and had already spent way more time than id like to trying to switch phone plans with other representatives with no success (over 2 hours). Aside from responding to me with respect and an assuring/positive demeanor (regardless of my poor attitude) Moe was able to get me set up and out of the store on to my appointment in less than 15 minutes! To sum up.... Its service representatives like Moe, that I wish filled the seats of more supervisory positions or management. I had spoken to several Metro PCS supervisors and managers that day and i was getting mixed and incorrect information fro ALL of them. Moe knew what he was doing. He didn't guess and give me false information, he didn't make promises he couldn't keep, and most importantly, he handled a disgruntled and irate customer so well that he was the SOLE reason I didn't choose to go with a different phone company at the end of a frustrating day. This location, and their great judgement call in hiring a representative such as Moe... has most definitely been an experience that surpasses any I have ever had with a Metro PCS I have only had the pleasure to meet Moe so far here (as he was the only one working the day i came storming in), so I cannot speak to the customer service skills of any other reps who might at this site but I can assure you that if you arrive and Moe is working, his service will go above and beyond your expectations.

My phone was having storage issues and I went in and a gentlemen named Mo took care of me. Great service!

Im happy with my phone. The physical phone that i have. The service, not so much. My transaction was rushed and i wasn't entirely informed about how to even access my metro account. Had to come back in to verify important info that was entered for me and not shared WITH me. Also, beware of the number recycling. I just got this phone and i keep getting calls from State Prison from a really desperate guy looking to talk to whoever owned this phone before. #Feelsbadman.

The guy working here argued with me about Verizon being a GSM company.(They arent they are a CDMA)Im sorry but most people who work at Metro,Boost,Cricket stores have very little knowledge about cell phones.They can activate service but thats about it.When it comes to unlocking, rooting,and overall cell phone topics and content they are ignorant as hell.They dont even know the difference between blacklist and blocked you would think they would have some kinda knowledge but they dont.

the store smells so good and its always sparkling clean. Mo helped me get 4 phones for my family and tons of accessiores for a good price. he works fast & multi tasks easily. I highly reccomend this metro store to others.

Metro by T-Mobile