YELP

GOOGLE_PLUS

Ordered through Mobile App.  At restaurant, received notice that there was internet connection problem.  I went into restaurant and provided them with the Order #, the employee said he'd bring order to car.  I waited approximately 15, the same employee asked me for my order.  I was asked it he remembered me and he did not answer.  I repeated to him what happened.  A lady came over and looked at my  phone.  She said it was my fault and not theirs because I had a internet connection problem.  I repeated to her that the employee left me in the car without bringing out the order.  She claimed it was not in the system.  I asked to order at the register and the same guy helped me.  I asked to talk to the manager and the same lady came out.  She repeated the words, "It's your fault, not his," turned her back to me and walked away.  I asked again to talk to the manager and she told me to call the store Monday through Friday during the day when the manager would be there.  I told her I was unhappy because no one acknowledged that there was a problem that occurred that no one admitted to.

Contacted customer service.  They were supportive and promised to follow through.

The worst service. Did honor teir own promotion. Charged my card 3 x for the order and ended up paying cash which simehow tripled the price.

Hot chocolate was WARM,,,GO TO ANOTHER ONE

The guy taking orders had a really bad attitude and was rolling his eyes. 10/18 11:00am never coming back here again

McDonald's