GOOGLE_PLUS

Friendly staff, good customer service, and good overall stock.

DO NOT PURCHASE ANY GAME CONSOLES FROM GAMESTOP AS A WHOLE !!! THEY SERIOUSLY JUST TRIED TO SCAM US AND BASICALLY ROB US. MY HUSBAND WENT IN TO THE FOLSOM AND 65TH LOCATION AND THE STORE LEAD SHANE SOLD HIM A NINTENDO SWITCH HE SAID TO HIS CO WORKER GIVE THEM NUMBER 9! WHATEVER THAT MEANS. WE GET HOME AND THE GAME DOESN'T WORK ITS BLINKING OFF AND ON SO MY HUSBAND CALLS THE STORE AND SHANE ANSWERS AND HES BEING RUDE AND SAYS WE CANNOT EXCHANGE THE ITEM THAT HE HAS NO MORE TELLS US TO GO TO THE ONE IN ARDEN MALL SO WE CALL THE ARDEN MALL ONE AND WHO EVER ANSWERS THE PHONE DONT KNOW NOTHING AND GIVES THE PHONE TO HER MANAGER WHO IS ALSO RUDE SHE JUST AUTOMATICALLY SAYS NO SHES NOT DOING THE EXCHANGE AND WE BASICALLY ARE STUCK WITH IT!SO WE CALL THE GAMESTOP BACK AND TALK WITH SHANE AGAIN WHO SWEARS THEY DONT HAVE ANYMORE TO EXCHANGE FOR US. SO ME BEING ME IM NOT ABOUT TO BE STUCK WITH A DEFECTIVE GAME . SO I CALL BACK FROM MY PHONE BECAUSE THIS WHOLE TIME THEY HAVE ONLY BEEN SPEAKING WITH MY HUSBAND , SO THE THE GUY WHO ANSWERS IS RON I ACT AS IF IM A NEW CUSTOMER LOOKING TO PURCHASE A NEW NINTENDO SWITCH AND ASK IF THEY HAVE ANY IN HES SAYS YES! COME ON IN  SO I GO ON DOWN TO THE STORE WITH MY HUSBAND HES WAITING IN THE CAR WITH THE ONE HE ALREADY PURCHASED AND IM SPEAKING WITH RON HES ASKING IF IM READY TO BUY THE GAME CONSOLE I SAY YES AND I CALL MY HUSBAND ON THE PHONE TELL HIM TO COME IN , BASICALLY CAUGHT THEM IN A LIE THEY KNEW THEY SOLD US A DEFECTIVE NINTENDO SWITCH AND WASN'T TRYING TO EXCHANGE , THAT WE HAD TO ACTUALLY TRICK THEM TO FIND OUT THAT THEY DID HAVE SOME THEY OBVIOUSLY GAVE US ARE MONEY BACK BUT IF WE HAD NOT DID THAT THEY WOULD OF PLAYED THIS WHOLE BACK AND FORTH GAME TILL THE 30DAYS WAS UP AND THEN FOR SURE WE WOULD BE STUCK WITH IT IM NOT SURE IF THIS A TRAINING METHOD FROM CORPORATE BUT SEEMS LIKE ALL THE STORES ARE TRAINED TO NOT ACCEPT EXCHANGES THEY LIE AND ARE VERY RUDE THEY ARE ARROGANT JERKS THIS LIL GAME THEY ARE PLAYING IS SO UNPROFESSIONAL . Target has them the same price and im done with GAMESTOP!!

The staff are good knowledgeable people. But gamestop as a company isnt too great. They sell overpriced broken items. Bought a broken controller for 60 bucks, be sure to save your receipts.

Gamestop has no ps3's, ps4's and no interest updating their inventory! Can't get a PlayStation in Sacramento from gamestop? Yea that's sad!

GameStop