GOOGLE_PLUS

Extremely unsanitary! Went to sit down after getting my temperature taken only to notice the disgusting chairs I was supposed to get my shot in. And not only were there chairs nasty. On the table directly beside me was an open container of used needles and a gauze box with some nasty brown gooey substance! After seeing all that I got up and just left. DO NOT GO HERE IT IS COMPLETELY UNSANITARY!

Below average pharmacy service. Needs to improve

Bad experience with this branch. Went for COVID 19 test and I made an appointment online and took me two hours waiting. Everything was not prepared I don’t know whats the use of making the appointment! Then after that mu results was not arrived and they said there is an error processing your test and you have to redo it! I did the next day in different  branch and will never come to this branch ever again very unprofessional staff!

They need to let Flavia go. That assistant manager runs away from customer problem and has a I don't give a **** attitude. You can tell by other customer's reviews about her. Then I found out why. The store manager doesn't care either about accountability. After I complained and left a message to the store manager about the customer experience, she never once returned my call to address the issue. It shows it's this location's or CVS culture problem. I then complained about the store manager being unresponsive. Guess what? The regional manager or whomever above the store manager also did not bother to talk to the customer and address the customer service issues. Top-down problem, clearly.

Blanca and the other staff members are excepcionally helpful. Thanks all of you for taking care us, the patients.

I wanted to praise Blanca for her excellent work. I was having trouble with my insurance and filling my prescription. She went out of her way to research the problem  and tried multiple ways to solve my issue. She is very knowledgeable and have exceptional customer service skills.