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I went to fill out an job application was supposed to get hired the owner jalal did not want to hire me because I was white and he only wants to hire people of other races do not work for jalal go some where you appreciated and respected also do not buy no cell from that store on braeswood and other cricket stores jalal owns

The worst store and people to ever come across they re the mot ghetto employees I have ever seen

I was there today to get a new phone(same as he old one) to replace the defective one that I had. I did take a printout of the phone from the website that I wanted because it was in stock at this location. I was asked if I needed a screen protector and I said NO after being asked 3 times. I was curious as to why I couldn't use my active sim card from my old phone in the new lg fortune 2 which is the same or similar phone I already had but I was told that I had to use the new sim card that came with the new phone. I was told that there an activation fee which I did not understand. I was not signing up for new service. I only expected to pay for the new phone which had a promo discount and the cost of the upgrade. I should have checked my receipt in its entirety before I left because I was charged for the screen protector which I clearly rejected. The man or manager there made it seem as if he was giving me a discount for a screen protector which is not the case. There is no charge for Activation on my receipt so clearly I was charged $21.64 for the screen protector. When I called and spoke to Timothy at crickets toll free number he apologized and told me that there is no Activation fee and suggested that I go back to the store. I told him I will not because I used ride share services to get there and back home. The service was not all bad the two people that were there were polite and I was greeted upon entering. I know you are in the business to make money but please keep it honest. And also from what I witnessed today the manager need put so much pressure on the young lady that was helping me. She was doing a fine job but was pressured over and overto rush to help that other customer while she was doing her best on the phone to get his service up and running

great guy he looks you up look for zoe
Got iphone $50

Thank you for the great service and awesome deal.  The manager zo is very helpful i will be bringing more people here

Great customer service. So helpful and friendly.

Great costumer service Zo was a great help and went above and beyond for me to leave a happy costumer! Highly recommend this location one of the BEST!

Cricket Wireless Authorized Retailer