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I love the CopCopine pieces, and I have been to the store many times but usually shop online.  This year, I received a text from Salma about all the beautiful pieces they have in the store, I couldn't help but made a trip  to shop.  And I am glad I did!  Salma was amazing as a stylist, a friend, and a polyglot.  I love talking to her about her stories and styling secrets while I try out all the clothes.  She was honest to tell me when a piece doesn't look good, and she would jump to joy when we both feel like it's the right one.  Thank you Salma for all your help!  I will be back soon.

Bought a red sweater scarf from Sai and Salma last month. These ladies could not be any nicer and more excited to serve you! The french flair and style is a much-needed boost to the fleece and flats scene of SF.

I love this store! It's close to the salon where I get my hair done and once every few months I stop by to check out their new collection. The style is very elegant and fresh, and I always come with a poppy color, or a new fun outfit. 

One of the main reasons I look forward to visiting here is definitely Salma -- she's very passionate about fashion and she really cares about her customers. Her advice is always on-point -- she doesn't just try to sell you whatever goes just to make a sale. She will tell you honestly if something is not quite a match (in her opinion), she will work hard to find things that look good on you and she will visibly brighten up if she helps you pick out something that really works for you. Her enthusiasm for fashion is contagious and it always makes my day. More boutique shops should have people like Salma!

I LOVE this store.  My sister introduced me to Cop Copine.  Whenever I  see her, she always looks so cute and I ask her, "Copine"? and she replies with "of course"!  So I finally made my way to the store a couple weeks back!  It's absolutely dangerous because every piece is unique, fits well and great prices (in my opinion).  My overall experience was great! Salma was wonderful; running up and down the stairs to pull my size from downstairs (and there were a LOT of pieces so several trips downstairs), suggest certain pieces, etc.  Much better than going to a department store where the salespeople disappear when you're waiting to get your size and thus, draws out the overall shopping excursion.  I do not like to shop because it's exhausting but Salma made this experience a great one and I will definitely be back whenever I have the urge to pick up some more beautiful pieces!

Salma is fantastique.  Whenever I go to the City I love to stop in and visit and see the latest designs and colors.   I own several pieces, they fit so well, feminine and chic!

In my opinion, Salma Salman, Store Manager's behavior is extremely unprofessional, dishonest and unethical. I went into the store (because I like it and shop there but had not been there in a while and hadn't met her before) looking for specific items of clothing. At first she was very busy assisting another customer and sharing how her mother just bought her a beautiful Chanel handbag and showing off her Oscar de la Renta jewelry while I waited for assistance. Eventually when she got around to me, I asked her for some clothes to try on in my "cop copine size". Instead of telling me that she didn't have my size in several things I asked for,  she handed me clothes that were either a size smaller or a size larger without telling me and therefore wasting my time. I eventually found a lovely sweater jacket on my own that fit perfectly along with another top and decided to purchase them. The cost of the sweater jacket had a price tag of $102.00. I told her as I handed it to her that it was lovely and the price was great. She said yes. When she ran the transaction and asked me to insert my credit card, I noticed that the charge was at least $130 more than it should have been. When I questioned her about the price difference, she said that the price listed on the price tag was wrong (it was extremely deceitful and dishonest  that she didn't tell me ahead of time and went ahead and processed the transaction at the higher price hoping perhaps that I wouldn't  notice). I told her that what she did was not appropriate and as a customer she needed to honor the price listed on the sweater's price tag. She said no and refused to do it.  I told her I would not purchase it and what she was doing (not honoring the price she was advertising on the price tag attached to the sweater) was wrong, unethical and potentially illegal and potentially a bait and switch. She literally didn't care and with her fake smile and her sly attitude that left a lot to be desired, she made it clear we weren't welcome in the store. Not at one point did she ever apologize for the mistake. Interestingly all we were asking for was to purchase the clothes I selected at the price she was advertising. I am removing myself from their mailing list, will never set foot there again, will share my demeaning and humiliating experience and will be contacting cop copine Paris directly in France to report this incompetent unprofessional and rude manager who is definitely not a good representative of their wonderful brand. Shameful.
TO FOLLOW UP: I wrote to Cop Copine in France and they were amazing as far as following up with me several times and told me that they would follow up with the Cop Copine representative for the United States who will contact me .  They wrote to them several times and assured me someone from the US would call.  No one ever did.  France did what they could but the US didn't. Very sad... both the US representative and the SF Store Manager need some major training in customer service. All that was ever needed would have been a sincere apology.

I have walked by this shop for several years and finally stopped in.

I found Sai, the salesperson, was incredibly helpful, great sense of style and she made my shopping experience very fun.  I did end up spending about $1,000 but I have some very nice unique pieces and hopefully will get great use from them.

Thanks again, Sai.

Beautiful things in just the minimal right French way. Gorgeous...

Cop Copine Paris