Customer Communications


Business Challenge

You want to keep an open line of communication with your customers so you can resolve negative experiences before they turn into bad online reviews. You also want to turn positive experiences into good online reviews so you can grow your business. 

 

Our Approach

Our solution lets you receive anonymous real-time customer feedback via text message. Respond to negative feedback before it shows up on sites like Yelp, TripAdvisor, or Google. Use positive feedback to improve your online reputation. Engage customers online to build a fanbase for your business.


Products that help you communicate with your customers

 
 

Reputation Defense

Respond to all your online reviews from one place, protect your online reputation, and build a community of fans online. Learn more.

Customer Feedback

Receive and respond to anonymous real-time feedback from customers. Learn more.